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Make your mark in Complex Claims.

The AIG Workers’ Compensation (WC) Major Case Unit (MCU) is a group of well trained and highly dedicated claim professionals with an average of 26 years WC claim handling experience. We take a collaborative approach in handling large, complex, and catastrophic claims. Team members excel from sharing each other’s strengths and experiences. This position provides the opportunity to engage/work with senior claim and underwriting management, and for growth within the company.

How you will create an impact

+ Lead and direct a team within the Workers Compensation Major Case Unit, which handle high valued and complex claims.

+ Manage and drive team’s overall results to ensure compliance through established Best Claim, Service and Communication Practices in contributing to critical objectives.

+ Evaluate ongoing performance of team by completing open file reviews, providing ongoing coaching/counseling to continually improve individual and team performance.

+ Provide technical expertise and mentor MCU team with focus on producing high quality work resulting in the most appropriate outcome and deploy appropriate training which advances career pathing opportunities.

+ Approve reserves to ensure accuracy of financial exposure on complex claims.

+ Develop resolution strategy plans and continually assess and update to achieve appropriate claim results.

What you will need to succeed

+ 12+ years claims adjusting experience including 8+ years Workers’ Compensation experience and 5+ years Workers’ Compensation claims management or claims technical oversight, i.e., Home Office, experience required.

+ A djuster’s license as required by state.

+ Bachelor’s degree from a four-year college or university preferred.

+ Leadership and organizational skills

+ Technical claim handling skills

+ Strong (oral/written) communication and interpersonal skills

+ Mentoring and coaching skills

Ready to take your career to the next level? We would love to hear from you.

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At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [email protected].

Functional Area:

CL - Claims

AIG Claims, Inc.