"Alerted.org

Dispatcher, Logistics

Job Details

Job Location

Corporate Office - Weedsport, NY

Position Type

Full Time

Education Level

2 Year Degree

Salary Range

$48000.00 - $55000.00 Salary

Travel Percentage

None

Job Shift

Monday - Friday: 8:00am to 5:00pm

Job Category

Transportation

Description

Job Purpose

The dispatcher is responsible for the weekly optimization of all assigned trucks regarding:

+ Coordinate freight using the load progression workflow to direct drivers to the appropriate locations according to customer needs.

+ Using excellent communication and problem-solving skills when engaging with drivers or customers to resolve shipping requirements or concerns.

+ Communicating regularly with the terminal manager to ensure terminal flow and profitability.

Duties and Responsibilities

+ Understand the load life cycle and use the Load Progression Workflow/tools to manage the assigned terminal drivers and units.

+ Able to plan future loads for drivers/equipment while maintaining weekly sales targets for the assigned terminal.

+ Broker excess freight to carriers and sister terminals.

+ Demonstrates initiative & creativity to meet metrics and goals.

+ Communicate with the terminal manager:

+ Dispatch plans/options.

+ Issues with problem drivers/lanes.

+ Load declined by driver.

+ Service failures.

+ Driver issues/frustrations.

+ Trends in Customer Orders.

+ Customer concerns or complaints.

+ Broker/Carrier/Sister-Terminal concerns or opportunities.

+ Communicate with drivers:

+ Dispatch plans or changes.

+ Breakdown status updates.

+ Communicate with customers:

+ Day-to-day freight coverage.

+ General load scheduling and availability.

+ Proficient at data entry such as:

+ Planning Daily/Weekly Dispatch.

+ Reviewing/communicating changes to plan as required.

+ Clear International Shipments with CBSA and U.S. Customs.

+ Create and manage state DOT permits. Example: Overweight Permits.

+ Administrative functions related to orders.

+ Manage a fter - hours calls & problem solving 24/7 a ccess (required).

+ Meet new drivers assigned to the terminal.

+ Attend terminal specific events.

+ Always maintain a professional interface – always representing Page.

+ Knowledgeable and supports Safety, ELD, HOS & CSA communications with Drivers.

+ Works well with minimal supervision.

+ Regular Attendance & Punctuality.

+ Complete required Safety and Job Training.

Benefits:

+ Meritain Aetna (2 plan options)

+ Company sponsored HRA (Health Reimbursement Card)

+ Excellus Dental

+ Excellus Vision

+ Group Sponsored Life/ADD – 1x annual salary.

+ Pet Insurance (3 plan options)

+ Voluntary Supplemental plans offered through Colonial to include.

+ (Accident, Disability, Cancer, Life/ADD, Dependent Life/ADD, Medical Bridge, Teladoc)

+ Company sponsored EAP (Employee Assistance program)

+ 401K to include Company Match

+ Monthly Profit Share

+ PTO (Paid time off)

+ Paid Holidays (Christmas, New Years, Memorial Day, July 4th, Thanksgiving and Labor Day)

Qualifications

Qualifications

+ Associate degree (preferred).

+ 2 years of dispatch work experience in the commercial transportation industry.

+ Strong computer skills.

+ Strong listening skills.

+ Solid judgment and decision-making ability.

+ Ability to manage time and multitask.

+ Must have critical thinking skills.

+ Service and detailed-oriented personality.

+ Strong ability to communicate and work in a team.

+ Must pass a post-offer, pre-employment drug test and agree to agencies drug free workplace policies.

+ Transportation software experience a plus.

+ Quick Learner

+ Able to function in a fast-paced environment.

+ Valid Driver License

Company Website:

+ www.pagetrucking.com