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Dealership:L0577 Priority Ford Norfolk

Front & Center: Join Priority Ford Body Shop as Our Receptionist!

Department: Body Shop

Position: Full-Time Receptionist

About the Role:

Priority Ford Body Shop in Norfolk is looking for a friendly, organized, and customer-focused individual to be the first point of contact for our body shop. As our receptionist, you’ll set the tone for our customer experience—both in person and on the phone. If you enjoy helping people, staying organized, and working in a fast-paced environment, we want to meet you!

What You’ll Do:

+ Greet customers and visitors in a professional and welcoming manner

+ Answer and direct incoming phone calls

+ Schedule appointments and maintain service calendars

+ Assist with intake paperwork and insurance documentation

+ Communicate with technicians and advisors to provide status updates

+ Maintain a clean and organized front desk area

What We’re Looking For:

+ Previous experience in a receptionist or customer service role (automotive a plus!)

+ Excellent communication and multitasking skills

+ Positive attitude and professional appearance

+ Dependability and punctuality

+ Basic computer skills (Microsoft Office, scheduling systems)

Why Work for Priority?

We offer best in class industry benefits:

+ Competitive pay

+ Medical, Dental and Vision Plans

+ Paid Holidays & PTO

+ Short and Long-Term Disability

+ Paid Life Insurance

+ 401(k) Retirement Plan

+ Employee Stock Purchase Plan

+ Lithia Learning Center

+ Vehicle Purchase Discounts

+ Wellness Programs

Apply Today!

Be the friendly face of a trusted name in automotive repair. Submit your resume and join the Priority family at Ford Body Shop in Norfolk!

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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We offer best in class industry benefits:

+ Competitive pay

+ Medical, Dental and Vision Plans

+ Paid Holidays & PTO

+ Short and Long-Term Disability

+ Paid Life Insurance

+ 401(k) Retirement Plan

+ Employee Stock Purchase Plan

+ Lithia Learning Center

+ Vehicle Purchase Discounts

+ Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.