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Employee Engagement & Learning & Development Lead

Staff Exempt Boston, Massachusetts

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Description

The Employee Engagement & Learning & Development Lead is responsible for supporting and enhancing employee engagement and development by designing, delivering, and evaluating strategic learning and development initiatives. This role supports a culture of growth, inclusion, and engagement through innovative training programs, customized development plans, and meaningful engagement experiences. The ideal candidate brings deep expertise in instructional design, adult learning theory, and facilitation to drive organizational effectiveness and employee success. This is a hybrid position with a minimum of three days on campus.

Key Responsibilities:

+ Design and implement impactful training programs that support employees throughout their lifecycle.

+ Design and expand professional learning initiatives that equip employees with the critical knowledge, skills, and tools aligned to their roles—particularly those impacting the student experience, such as Title IX compliance, and inclusive practices.

+ Work collaboratively with Workday Analysts, Human Resource Business Partners, campus partners, and subject matter experts to identify performance, skills, knowledge, information, and attitude gaps of the workforce and design learning to close the gap.

+ Develop engaging, scalable learning materials for leadership and professional development using tools such as Articulate, Genially, and LMS platforms.

+ Plan and lead meetings, discussions, and outreach to stake holders and subject matter experts to move training initiatives to completion.

+ Facilitate in-person and or hybrid remote training sessions focused on topics including communication, inclusive practices, team dynamics, and leadership development.

+ Create highly interactive, engaging, and effective new training content utilizing modern learning technologies (i.e., eLearning, distance learning and video.)

+ Apply adult learning theory and instructional design best practices to both synchronous and asynchronous learning formats.

+ Serve as an expert facilitator for development tools including CliftonStrengths , DISC Communication Styles, Points of You, and Moving Motivators.

+ Lead the design and implementation of wellness and mentoring programs and customized team development strategies.

+ Support organizational change and culture-building efforts through strategic programming and experiential learning.

+ Evaluate program effectiveness using data-based metrics, and continuous improvement efforts.

Assist with employee e ngagement by supportin g projects and committees that work to enhanc e internal communications, creat e opportunities for cross-functional collaboration, and facilita te both formal and informal employee interactions that build a sense of belonging.

+ Perform other projects as assigned

An effective Team Member in this role will:

+ Focus on improving the employee lifecycle experience through impactful training, onboarding, and development programs. Partners with HR and business leaders to ensure employees are supported and engaged throughout their journey.

+ Develop engaging, scalable learning materials for leadership and professional development using instructional design principles. Collaborates with SMEs to design content in both synchronous and asynchronous formats. Use platforms to create digital learning experiences

+ Partner with departments to diagnose team needs and create custom development plans. Leads workshops and offsites focused on communication, inclusion, and team dynamics. Support organizational change and culture efforts through strategic programming.

+ Lead t eam facilitation, DISC and StrengthsFinder expertise, mentoring program development, adult learning principles

+ Utilize instructional design methodologies and adult learning theory to crea te engaging content.

Qualifications:

+ Bachelor’s degree in Human Resources, Organizational Development, Education, or a related field; advanced degree preferred.

+ 2 + years of experience in learning & development, organizational development, or a related HR function.

+ Proficiency with eLearning software and technology including Articulate, Adobe Captivate, TechSmith Camtasia, Microsoft PowerPoint, and the Adobe Creative Suite , is

+ Proven experience in instructional design, adult learning principles, and digital learning tools.

+ Strong facilitation skills with demonstrated experience leading sessions for diverse audiences, including executive leaders.

+ Excellent project management, communication, and stakeholder engagement skills.

+ Demonstrated commitment to diversity, equity, and inclusion in program design and delivery.

+ Experience creating engaging and effective training for a variety of learners to drive high level organization goals.

+ Strong writing, editing, and visual design skills.

+ Strong organizational skills and the ability to accomplish multiple tasks through effective prioritization in a fast-paced environment and work with a high level of independence.

+ Ability to work with all levels of an organization, offering a high level of customer service and communication to properly focus training development.

+ Experience engaging subject matter experts to create effective training.

+ Excellent verbal & written communication, interpersonal skills, and the ability to present complex concepts clearly and effectively.

+ Ability to effectively facilitate classroom and remote training delivery.

Suffolk University does not discriminate against any person on the basis of race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, age, genetic information, or status as a veteran in admission to, access to, treatment in, or employment in its programs, activities, or employment. As an affirmative action, equal opportunity employer, the University is dedicated to the goal of building a diverse and inclusive faculty and staff that reflect the broad range of human experience who contribute to the robust exchange of ideas on campus, and who are committed to teaching and working in a diverse environment. We strongly encourage applications from groups historically marginalized or underrepresented because of race/color, gender, religious creed, disability, national origin, veteran status or LGBTQ status. Suffolk University is especially interested in candidates who, through their training, service and experience, will contribute to the diversity and excellence of the University community.