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Responsibilities

Patient Registration Rep - Chemotherapy Clinic

Northridge Hospital Medical Center

We are seeking a detail-oriented and compassionate **Patient Registration Rep** to join our healthcare team. The **Patient Registration Rep** is responsible for accurately and efficiently registering patients for medical services obtaining necessary information and ensuring a positive patient experience. If you are a dedicated and experienced Patient Registration Rep who is committed to providing high-quality patient care we encourage you to apply for this exciting opportunity.

+ Greet patients and visitors and provide excellent customer service.

+ Accurately and efficiently register patients for medical services including verifying patient information and insurance coverage.

+ Obtain necessary information such as medical history medications allergies and other related information from patients and ensure that all information is entered correctly into the electronic health record

+ Assist patient in filling out the necessary paperwork

+ Collect copays and outstanding balances at the time of service and provide patients with receipts

+ Collaborate with other healthcare professionals to ensure patients receive the appropriate care

Qualifications

+ High School graduate or equivalent required.

+ A minimum of 2 years of experience in hospital or outpatient clinic financial screening and appeals processes is required.

+ Recent experience in obtaining authorizations for complex services is required.

+ Outpatient experience in women's health services or family practice is preferred.

+ Proficiency in Cerner AS400 DISCAL SSI Teletracking, Excel, Word, and Microsoft Outlook. Excellent interpersonal and communication skills are required.

+ Knowledgeable in managed care group workers? compensation, Medicare Medi-Cal admission requirements.

+ Strong ability to interpret contractual guidelines.

+ Mathematical aptitude.

+ Bilingual preferred (Spanish/English).

+ Must maintain current Fire Safety cards.

This position is represented by SEIU-UHW and is covered by the terms and conditions of the applicable collective bargaining agreement.

Overview

Founded in 1955, Dignity Health – Northridge Hospital Medical Center is a 394-bed, acute care, nonprofit community hospital located in Northridge, California. The hospital offers a full complement of award winning services, including the Leavey Cancer Center, a cardiovascular center, stroke center, the Center for Assault Treatment Services, a pediatric medical center, and the only pediatric trauma center in the San Fernando Valley. As a leading provider of compassionate, high-quality and affordable patient-centered care, we share a rich legacy with Dignity Health, one of the nation’s five largest health care systems. We are part of a 21-state network of nearly 9,000 physicians, 62,000 employees and more than 400 care centers. Visit here (http://dignityhealth.org/northridgehospital) dignityhealth.org/northridgehospital for more information.

One Community. One Mission. One California (https://youtu.be/RrPuiSnALJY?si=pvQgPZ6ZWZM60TPV)

Pay Range

$27.58 - $34.56 /hour

We are an equal opportunity/affirmative action employer.