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Program Monitor--DHH

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Program Monitor--DHH

Salary

$4,387.00 - $8,608.00 Monthly

Location

New Orleans, LA

Job Type

Classified

Job Number

OAAS/SP/209077

Department

LDH-Office of Aging & Adult Services

Opening Date

06/06/2025

Closing Date

6/27/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

About this Job

The Louisiana Department of Health is dedicated to fulfilling its mission through direct provision of quality services, the development and stimulation of services of others, and the utilization of available resources in the most effective manner.

LDH serves as a model employer for individuals with disabilities.

Minimum Qualifications

Five years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR

Six years of full-time work experience in any field plus two years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR

A bachelor’s degree plus two years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR

An advanced degree or a Juris Doctorate plus one year of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere.

Job Duties and Other Information

Job Duties:

55% Program Management and Oversight

Manages the statewide PSH application process, updating related processes, policies, and forms as needed to ensure compliance with federal, state, and program requirements. Maintains and enters applicant files into digital waiting list system.

Performs eligibility checks on all PSH applications, referrals, and reassignments to ensure program requirements are met. Oversees data mining/compiling of data from to manage the progress of PSH participants.

Identifies problems and issues and takes appropriate action to address issues which may prevent annual goals from being achieved (i.e. barriers to housing and successful tenancy).

25% Monitoring and Quality Assurance

Monitors providers in assigned regions to ensure compliance with federal and state rules and regulations, adjusting and updating the process as needed.

Keeps abreast of HUD and LHC rules and recommendations, makes policy recommendations, and develops and maintains standard operating procedures to meet changes in program requirements.

Conducts annual Quality of Service reviews with program participants and appropriate staff.

Documents all monitoring activities and develops, reviews, approves and follows-up on correction action plans as needed.

Conducts regular audits of program work to ensure compliance with state and federal rules and regulations; assess programmatic impact; and identify trends and opportunities for improvement.

Oversees and monitors the PSH program for compliance with the National Voter Registration Act.

Processes critical incident reports and monitors action plans when required.

15% Service Coordination

Maintains the PSH resource manual with housing-related information and emergency resources.

Coordinates and facilities PSH training for internal and external stakeholders.

Researches participant case information for PSH participants as requested by the governor's office, legislators, and members of the OAAS/LDH Executive Management Team.

5% Other

Performs other duties not listed but necessary for the effective operations of OAS.

Fulfills obligation for State’s emergency preparedness and response efforts as assigned during an emergency and assists impacted agencies, participants, and others to assure effective operations as soon as possible.

Position-Specific Details:

This position is located within the Louisiana Department of Health / Office of Aging and Adult Services / Headquarters / New Orleans, LA / Orleans Parish

Announcement Number: OAAS/SP/209077

Cost Center: 3201055101

Position Number: 50520535

This vacancy is being announced as a Classified position and may be filled as a Probationary appointment.

Preferences:

+ Experience in project management, and comprehensive knowledge of Medicaid Home and Community Based Service (HCBS) programs and other resources to facilitate access to long-term support and service programs.

+ Experience working with individuals with disabilities, individuals who are homeless, and individuals at risk of homelessness.

+ Knowledge of federal and state HCBS rules and regulations.

4. Experience with data collection, analysis and reporting.

How To Apply

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.*

A resume upload willNOTpopulate your information into your application. Work experience left off your electronic application or only included in an attached resume is not eligible to receive credit.

For further information about this vacancy contact:

Shambrielle Pooler

[email protected]

LA Department of Health (LDH)

Division of Human Resources

Baton Rouge, LA 70802

225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

+ New Year's Day

+ Martin Luther King, Jr. Day,

+ Mardi Gras,

+ Good Friday,

+ Memorial Day,

+ Independence Day,

+ Labor Day,

+ Veteran's Day,

+ Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

+ Teacher's Retirement System of Louisiana (www.trsl.org),

+ Louisiana School Employees Retirement System (www.lsers.net), among others

01

1. Do you have knowledge of Medicaid Home and Community Based Services, such as waiver programs and Mental Health Rehabilitation (MHR)?

+ Yes

+ No

02

2. If you answered YES to the previous question, please describe your experience and reference the experience included in your application (not resume). If you answered NO, enter n/a.

03

3. Do you have experience with data collection, analysis, and reporting?

+ Yes

+ No

04

4. If you answered YES to the previous question, please describe your experience and reference the experience included in your application (not resume). If you answered NO, enter n/a.

05

5. Do you have experience updating and aligning policies and procedures with federal and state rules and regulations?

+ Yes

+ No

06

6. If you answered YES to the previous question, please describe your experience and reference the experience included in your application (not resume). If you answered NO, enter n/a.

Required Question

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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