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Administrative Assistant I (Keep Norfolk Beautiful)

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Administrative Assistant I (Keep Norfolk Beautiful)

Salary

$41,775.00 - $68,093.00 Annually

Location

Norfolk, VA

Job Type

Permanent Full-time

Job Number

13199

Department

Public Works

Division

Waste Management

Opening Date

06/03/2025

Closing Date

6/14/2025 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Description

City of Norfolk, Department of Public Works is currently seeking an Administrative Assistant for Keep Norfolk Beautiful (KNB). This position plays a vital role in supporting the division's sustainability, beautification, and environmental stewardship initiatives. This position combines administrative coordination, volunteer management, and community outreach to enhance KNB’s mission of reducing litter, promoting recycling education, and fostering citywide cleanup efforts.

The Department of Public Works builds, maintains, and operates the physical facilities that support and enhance the lives of Norfolk’s citizens, businesses and visitors, including the City’s Storm Water System, Street Network and Waste Management and Recycling Systems. The Department is comprised of 8 divisions that function collectively to make your commute safe and efficient, your neighborhood more attractive, and the streets and sidewalks clean and well-maintained. Keep Norfolk Beautiful works to engage residents and businesses in the ongoing enhancement through cleaning litter and understanding our impact on all public systems and our collective responsibility to maintain a safe, clean city.

Departmental Hiring Salary Range: $41,775 - $45,953

Essential Functions

The City of Norfolk's Keep Norfolk Beautiful (KNB) Division, part of the Department of Public Works, promotes environmental stewardship through education, outreach, and volunteer cleanup projects. KNB seeks a dedicated Program Assistant passionate about sustainability to support its initiatives and collaborate with Norfolk’s Waste Management and Public Works Team.

This role serves as Budget and Fiscal Technician, Office Manager, Volunteer Coordinator, and Community Cleanup Assistant, handling administrative tasks, office management, data entry, customer service, and procurement. The Program Assistant also oversees volunteer coordination and assists with events and outreach efforts focused on litter prevention, recycling education, sustainability, beautification, and cleanup activities across the city.

Outreach programs include:

+ Adopt-A-Spot

+ America Recycles Day

+ Arbor Day

+ Bag the Beach and Bag the Park

+ Cigarette Litter Prevention

+ Clean the Bay Day

+ Pop Up Community Cleanups and Beautification

+ Great American Cleanup

+ Green Bucket Brigade

+ Green Education

+ Grow Norfolk

+ Household Hazardous Waste Drop Off Events (2-3 Per Year)

+ International Coastal Cleanup

+ Jammin’Jamz Tree Giveaway

+ Live Green Norfolk

+ Various educational and awareness activities with community partnerships and in support of the Public Outreach Coordinators and Programs Manager

Education/Experience

Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.

One year of general office work experience. A bachelor's degree or above may substitute work experience (as approved by the department).

Additional Preferred Experience:

Customer Service, Education, Event Coordination, Volunteer Management, Social Media Content Development, and Budget Management -Bookkeeping, and Purchasing and Procurement.

Additional Information & Requirements

Work Hours: Monday – Friday 8:30 am to 5:00 pm; 40 hours per week every week/Remote Eligible, when aligning with the program needs.

Signing Bonus: This position is eligible for a one-time $5000 sign on bonus.

+ Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

+ Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

+ Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

+ Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

+ The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

+ I understand and will answer the following supplemental questions completely and thoroughly.

02

Are you a current or previous City of Norfolk employee?

+ Yes - I am a current City of Norfolk Employee

+ Yes - I am a previous City of Norfolk Employee

+ No - I am not a previous or current City of Norfolk employee

03

If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A."

04

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

05

Please select the highest level of education you have completed.

+ High School Diploma/GED

+ Some College (6 months or more)

+ Vocational/Technical Degree

+ Associate's Degree

+ Bachelor's Degree

+ Master's Degree or higher

06

Which computer programs are you proficient in using? (select all that apply)

+ Microsoft Excel

+ Microsoft Outlook

+ Microsoft PowerPoint

+ Microsoft Publisher

+ Microsoft Word

+ Zoom

+ MS Teams

+ Canva

+ Video editing programs

07

Please describe your experience performing the tasks listed in the previous question. Are there additional skills you want to add?

08

This position requires some early evening and weekend work for outreach, meetings, and special events. Are you able to meet this requirement?

+ Yes

+ No

09

Do you have experience in the following: (Please select all that apply)

+ Working with the public

+ Clerical and administrative skills like data entry and management, maintaining budget books, making cold calls, answering phones

+ Budget Management

+ Inventory Management

+ Developing informational materials such as newsletters, fact sheets, brochures, and flyers

+ Meeting scheduling and Space Coordination and Use

+ Volunteer coordination

+ Maintaining social media platforms

+ Procuring goods and services

10

How many years of experience do you possess in customer service?

+ No experience

+ Less than a year

+ 1-3 years

+ 3-5 years

+ More than 5 years

11

Please describe your customer service experience. If no experience, type N/A.

12

Please describe your experience working with volunteers and organizing volunteer projects. If no experience, type N/A.

13

What do you see as the most pressing issue environmentally in Norfolk and How does Keep Norfolk beautiful assist with this?

14

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

+ I am not a Veteran

+ I am a Veteran

+ I am a Disabled Veteran

Required Question

Employer

City of Norfolk

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