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As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

Schedule

Full time position

Preferences:

The ideal applicant for this role will have prior experience in medical waste and/or secure document shredding.

The candidate selected for this role will possess, at minimum, one year of experience operating a vehicle that requires a CDL.

I. Job Summary

This position provides a level of expertise in facilitating classroom learning, evaluating participant performance, and coaching to reinforce learning. Prepares for learning events, conducts classroom management, facilitates courseware, and conducts assessments. Implements and maintains processes, procedures and programs to ensure a positive learning experience for participants.

II. Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

Uses the instructional materials (Instructor Guides, learning objectives, assessments, activities) and content to prepare and execute the learning intervention to ensure mastery of the training objectives

Facilitates training courseware and practice activities (group discussion, brainstorming, questioning, coaching) to ensure mastery of training objectives or prepares participants by conducting orientation to process, developing individual coaching plans, providing resources and assistance.

Coordinates the delivery and instruction of material for both new and existing training offerings.

Selects the appropriate learning modes (energizers, icebreakers, games, simulations, role-plays, etc.) to engage trainees in active learning to maximize on the job performance

Uses various instructional strategies (guided learning, hands on exercises, classical approaches) to ensure the content is delivered given the learning environment

Guides a group to acquire skills, make decisions, or complete tasks by use of facilitation techniques.

Uses classroom management techniques to engage trainees, manage unproductive participant behavior, respond to unexpected issues, and keep trainees focused on the task at hand

Uses appropriate delivery skills; voice, body movement, gesture, eye contact, question handling, etc. to engage the trainees.

Attends to all class room set up (communications, evaluations, recaps, pre-work, materials requests, LMS requirements, room set up and breakdown etc.) to ensure scheduled session is prepared and productive throughout.

III. Supervisory Responsibilities

This job has no supervisory duties.

IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

Education: Bachelor-s Degree (accredited) in Business, Marketing, Human Resources or Education, or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant experience.

Experience: One (1) year experience as a trainer or three (3) years experience as a call center agent/sales professional (in addition to education requirement).

B. Certificates, Licenses, Registrations or Other Requirements

None required.

C. Other Knowledge, Skills or Abilities Required

None required.

V. Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) part of the work day;

Required to exert physical effort in handling objects less than 30 pounds rarely;

Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;

Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;

Normal setting for this job is: office setting.

May require travel up to: 50%.

Benefits

At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click "Apply.-

Equal Opportunity Employer: Minority/Female/Disability/Veteran