• Banking Customer Support Specilaist

    TEKsystems (Buffalo, NY)


    Become part of a growing team with helping customers in different states with their banking needs! This client is constantly adding more branches and needs the support from successful customer service reps like YOU!

    Description

    Provide quality and efficient customer service to clients

     

    Individuals must achieve monthly call quality performance

     

    Educate clients on products and services

     

    Responsible for utilizing multiple customer databases

     

    Provide technical assistance as required

     

    Work as part of a team

     

    Work with onsite equipment

     

    Skills

     

    Banking customer service,

     

    Computer skills ad CRMs

     

    Administration,

     

    Call center

     

    Client support

     

    Customer support

     

    Troubleshooting

     

    Active listening

     

    Account management

     

    Additional Skills & Qualifications

     

    Customer Service Banking Computer skills

    Experience Level

    Entry Level

    Pay and Benefits

    The pay range for this position is $17.00 - $18.00/hr. based on experience

    Pay and Benefits

    The pay range for this position is $17.00 - $20.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Buffalo,NY.

     

    Application Deadline

     

    This position is anticipated to close on Jun 14, 2025.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.