• IT Support Specialist

    TEKsystems (St. Louis, MO)


    Description

    What You'll Do:

    • Installing and configuring desktop computer hardware, software, network connections, and printers.

    • Monitoring the ticketing system and autonomously and proactively addressing service issues.

    • Providing technical support across the company (this may be in person or over the phone)

    • Modifying accounts for users through permissioning change requests.

    • Repairing and replacing equipment as necessary

    • Implementing new technologies collaboratively in a team environment.

    Qualifications Required:

    Provide customer service through excellent and systematic, but un-scripted problem-solving skills. Your attention to detail, great communication skills, and passion for technology will make you a valued team member through being responsive to service issues and requests. Plus, you're in possession of an awesome and thoughtful logical process in how you approach problem solving. You stick to strict work schedules, deadlines, and prioritize your work. Teamwork and collaboration skills are a must.

     

    • Previous experience providing desktop support; 1-3 Years.

    • Basic understanding of networking knowledge: LAN/WAN, TCP/IP, Subnetting, DNS, AOIP

    • Strong working knowledge of desktop technology as it relates to Google Workspace solutions including: IT Support Ticketing, Zoom VoIP Support Solutions, and other cloud-based collaboration platforms.

    • Strong Desktop Security Best Practices through managing frequent OS updates, through user experience embellishment, as well as through social inter-web channels

    • Experience with broadcast, or content creation software tools such as Adobe Audition, Audacity, or OBS is recommended

    • Must be physically able to move heavy computer equipment/boxes, safely climb short ladders without assistance.

    • Finally, familiarity with the proper and safe use of small company-provided hand tools.

     

    Skills

     

    Support, Windows 10, Desktop, Troubleshooting, Help desk, Service desk, Help desk support, Customer service, Windows, Technical support, Hardware, Phone support, Imaging, Application support, Ticketing system, Password reset, Deployment, Configuration

     

    Top Skills Details

     

    Support,Windows 10,Desktop,Troubleshooting,Help desk,Service desk,Help desk support,Customer service,Windows,Technical support,Hardware,Phone support,Imaging,Application support,Ticketing system,Password reset,Deployment

    Pay and Benefits

    The pay range for this position is $18.00 - $23.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

    Workplace Type

    This is a fully onsite position in St. Louis,MO.

     

    Application Deadline

     

    This position is anticipated to close on Jun 9, 2025.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.