• Lab Support Specialist II - Glassware Operations

    ThermoFisher Scientific (San Francisco, CA)


    Work Schedule

     

    Standard (Mon-Fri)

     

    Environmental Conditions

     

    Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials

    Job Description

    Lab Support Specialist II

     

    Mon - Fri 8 am - 5 pm

     

    Location/Division Specific Information

     

    Unity Lab Services is a business segment that supports the Customer Channels Group and provides critical outsourced on-site services at customer locations.

     

    This position is based out of South San Francisco, CA.

    Discover Impactful Work:

    This position is passionate about service delivery excellence within Unity Lab Services! Specific activities relative to the job function include: operating customer procurement systems, stock inventories, precision cleaning and sterilization processes.

     

    A day in the Life:

    + Collect used labware from various labs and ensure dedicated points of use are fully restocked

    + Perform specific tasks associated with labware operations, including precision cleaning, inventory management, quality control, and sterilization through autoclaving

    + Partner with clients to understand their labware needs, providing timely support and ensuring labware availability

    + Coordinates with Procurement and Sales Representatives on viable alternatives and lead times

    + Follows well-defined procedures as outlined by Best Practices, SOPs & work instructions

    + Take direction and communicates openly with Site Supervisors (and Team Lead) regarding daily duties. Makes decisions and uses available resources to meet customer requirements, independently

    + Promotes personal growth and development by staying abreast of new policies and improvements

    + Raise customer concerns and quickly identifies the course of action with a goal of first call resolution within established turnaround times

    + Represents Thermo Fisher Scientific at all times throughout customer locations, expertly and positively

    Keys to Success:

    Education

    + High school diploma or equivalent required

    Experience

    + Ability to present and articulate points by verbal and written communications

    + 1+ years of dynamic proven experience in applicable field with GXP experience preferred

    + Ability to establish and champion positive customer relationships

    Knowledge, Skills, Abilities

    + Strong interpersonal skills and proactive approach in all duties

    + Demonstrate expertise in the ability to identify inefficiencies in any process and make recommendations for improvement

    + Detail oriented, technically proficient, organized, problem solver, promotes team environment

    + Willingness to work overtime as the need arises

     

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    Compensation and Benefits

     

    The hourly pay range estimated for this position based in California is $17.29–$25.93.

     

    This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

     

    + A choice of national medical and dental plans, and a national vision plan, including health incentive programs

    + Employee assistance and family support programs, including commuter benefits and tuition reimbursement

    + At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

    + Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

    + Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

     

    For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

     

    Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.