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Overview

**Job Summary Details** :

The Baggage Handler/Passenger Assistant is responsible for assisting passengers and airline ticketing agent with lifting, moving and properly transporting their luggage and as Passenger Assistant, also known as the Wheelchair Agent, fulfills the passenger services obligation of airlines for passengers who require or request wheelchair assistance.

**Pay Rate:** $13/hour + Tips

**Shift:** Sunday-Thursday 4am-12:30pm

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Frontline\_v2\_English\_9.5.24.pdf) | (Programa de Beneficios de ABM)

Basic Qualifications:

• Must be 18 years of age or older

• No high school diploma, GED or college degree required

• No experience required and on the job training provided

Preferred Qualifications:

• One (1) year of customer service or similar work experience preferred

Responsibilities:

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+ Carrying or otherwise transporting passenger luggage to and from the outside sidewalk or main entrance of the airport and the inside ticket counter.

+ Assist in proper handling of oversized luggage, kennels, and skis of up to or more than 50lbs which may require lots of bending and lifting

+ Ensure passenger luggage is placed in the belt within the designated time frame.

+ Adhere to required security procedures and hazardous material handling requirements.

+ Maintain and restock baggage supplies.

+ Replenish tubs.

+ Maintain a clean, safe work area at all times.

+ Miscellaneous duties as assigned

+ Follow safety precautions at all times while transporting passengers

+ Positive interpersonal interaction with passengers

+ Comply with all client's and/or site security requirements and processes

+ Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds

+ Assist passengers with baggage retrieval and transport, if necessary

+ Coordinate assignments with dispatchers and gate Agents, if necessary

+ Complete thorough Incident Reports

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, LS, 0431, 2T2X1

REQNUMBER: 121302

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.