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Location Address:

900 WINDERLEY PL, Maitland, 32751

Work Hours/Shift:

+ Days, Per Diem

Job Summary:

+ The Care Manager System Educator Lead(CMEL)is a care management professional who supports the Director of System Care Management and/or Senior Manager Operations Optimization -Care Management in development and implementation of education for the CFD-S. CMEL is actively involved in future planning and strategic development for Care Management system needs, to include policy development, program development, and quality improvement. CMEL collaborates with Campus Care Management leadership to identify educational gaps and develop campus specific educational plans. CMEL is responsible for development and delivery of New Hire Care Management training ensuring that the New Care Manager receives the education and tools needed to be successful. Exhibits critical-thinking skills, creativity, and manages resources to achieve quality performance, positive employee relations and compliance with hospital guidelines. The CMEL trains, mentors and facilitates workflow processes within the care management team in the delivery of services to our patient population. The CMEL ensures Care Management staff receives the education they need to provide quality care to our patients and effective stewardship of scarce resources. Supports change activities and works to ensure implementation of change that may occur. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all

+ Supports patient cases, oversees healthcare resource usage, facilitates communication among healthcare providers, and ensures accurate clinical documentation. Manages ancillary health services and works within systems to enhance patient care outcomes and improve clinical workflows.

+ Provides training to healthcare professionals to improve patient care outcomes, advance their professional development, and maintain compliance with healthcare regulations and standards. Develops and conducts training sessions and evaluates their effectiveness. Researches best practices and innovative techniques in clinical education.

Essential Function:

Demonstrates familiarity with the performance improvement model of the organization. Support performance improvement activities through problem identification, assessment, data gathering, change implementation, and evaluation of outcomes.

Is supportive of Process Improvement Initiatives by sponsoring and/or participating in the activities. Ensures that practice changes, as a result of performance improvement activities, are implemented. Supports quality standards and initiatives set by the department

Research, development, and implementation of educational materials and training for Care Management. This includes monthly New Hire Care Management training, Care Management Preceptor Program, and system initiatives.

Audits system care management compliance for Regulatory regulations, documentation standards, and system initiatives.

Acts as the SME (Subject Matter Expert) for Care Management.

Acts as a liaison between Care Management leadership, staff members of the Revenue Cycle, other interdisciplinary team members at all applicable levels of leadership, and external partners. Communicates appropriately and effectively with all involved parties.

Demonstrates an understanding of the technology utilized in Care Management. Appropriately integrates technology into the day-to-day care of the patient and leverage technology to improve patient care outcomes.

Qualifications

What** **You Will Need:

+ Master’s degree in Social Work **OR** Bachelor’s degree in Nursing Degree (or advanced degree)

+ Experience in Case Management, Utilization Management, Transitional Care

+ Experience with MicrosoftOffice, including Excel, PowerPoint, and Word

+ Three (3) years functional healthcare setting

+ If RN, Current and valid Florida or Multi-State Department of Health Registered Nursing License

+ Master’s degree in Nursing Education, or health care related field (Preferred)

+ Experience in education in a healthcare or Care Management setting (Preferred)

+ Licensed Clinical Social Work (LCSW) (Preferred)

+ Accredited Case Manager, Certified Case Manager, or Board Certification in Case Management (Preferred)

+ Familiarity with Center for Medicare and Medicaid Services Programs (Preferred)

+ Knowledge of Cerner NaviHealth; Suncare; Qlikview (Preferred)

+ Ability to read, interpret, and strategize future projects (Preferred)

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

**Category:** Case Management

**Organization:** AdventHealth Orlando

**Schedule:** Per Diem

**Shift:** 1 - Day

**Req ID:** 25022187

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.