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Assistant Location Manager
- Your Boat Club LLC (Ely, MN)
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Come and join the best boating club in the business – Your Boat Club!
Your Boat Club is hiring an Assistant Location Manager who oversees our Ely Area locations, including Ely Station, Silver Rapids Lodge, Grand Ely Lodge, and Timber Trail Lodge. The Assistant Location Manager oversees and assists in day-to-day operations for our rental, dock facilities, operations, and fleet management of boats, pontoons, side-by-sides, etc., regarding members, rentals, docks, as well as staffing, training, and scheduling of Dockhands and Trailhands. The ideal candidate will provide excellent customer service to enable our customers to enjoy the best experience in the area. The Assistant Location Manager will also work with area businesses as needed to build relationships and partnerships. Candidates must also be available on call and on weekends to ensure smooth operations during peak times.
*This is a full-time, seasonal position, which typically runs through late October.
Duties and Responsibilities:
+ Assist in leading the team of employees in providing excellent customer service.
+ Uphold and implement safety regulations covering boating, water, trails, and more.
+ Maintain boats, side-by-sides, and bicycles in a clean, organized state, in line with company standards.
+ May also work with our technicians to learn bicycle maintenance to assist with our rental fleet.
+ Assisting members and renters throughout the boating/side-by-side experience, including helping in/out of the boat and loading and unloading the vessel.
+ Rental and Member check-in/out processing, including gassing and inspecting for damages.
+ Assist with scheduling the dock and trail staff for your locations.
+ Assist with managing our Polaris fleet.
+ Oversee area fleet deliveries and transportation (including, but not limited to, Ely and Tower/Lake Vermilion areas).
+ Overseeing inventory, retail space, and displays.
+ Overseeing financial reporting, POS systems, drops, and counts.
+ Work with our Lake Vermilion location to coordinate service work, boat and side-by-side transportation, and other logistics.
Required Skills and Abilities:
+ 1-3 years of boating and/or marina management.
+ 1-3 years of staff management, including hiring and training.
+ Prior knowledge about the area, trail system(s), body of water, etc., is a plus.
+ Valid driver's license, with a clean driving record
+ Excellent customer service skills.
+ Ability to work in a fast-paced environment and manage downtime duties.
Compensation:
The annual salary for this position ranges from $39,000 to $44,000, depending on experience.
About Your Boat Club:
At Your Boat Club, we are committed to providing the finest boating experiences that are both safe and enjoyable without any hassle. Our journey started in 2009 with only five boats by owners Luke Kujawa and Michael Jellish. Today, we boast over 40 locations across four states. Our services include memberships, daily rentals, full marina services, and, at some locations, bike, UTV, and snowmobile rentals. Our main objective is to keep our existing members happy by providing them with exceptional service, superb boats, and great availability. Annually, we hire seasonal help at various locations and seek to hire individuals who we believe will be "A" type employees: always friendly, professional, adaptable, and possess great customer service skills.
Special Instructions to Applicants:
Please note that if we decide to extend an offer to you, Your Boat Club will conduct a thorough background check on applicants.
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