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Bartender
- City Winery (Atlanta, GA)
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_A rare opportunity to join theCity Winery team as we reimagine the future of live music and hospitality._ City Winery to deliver the
highest end combined culinary and cultural experience to our customers who are
passionate in sharing wine, music, and culinary arts. We are a unique facility,
combining a fully functioning winery with intimate concerts, food & wine
classes, private events in a variety of configurations, and fine dining. We
have created a compelling mix for our sophisticated clientele of foodies, and
active cultural patrons—bringing the wine country experience to the middle of a
large city.
Position Summary
Bartenders are
responsible for delivering consistently exceptional guest experiences to all
guests of City Winery. Duties include preparing and serving alcoholic and
non-alcoholic beverages for all patrons, maximizing tasting bar and overall
beverage sales by educating guests on beverage offerings, assisting in floor
service by tending to tables as needed, assessing and anticipating guest needs,
and making recommendations.
Overview of Responsibilities
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Provide positive guest experience including greeting,
conversing with, and thanking departing guests
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Interact with guests, take orders, serve food and
beverages, handle transactions, and support guest service needs from beginning
to end
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Prepare and serve alcoholic and non-alcoholic
beverages for patrons within the standards of City Winery
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Upsell, increase check average, compete in sales
incentives, drive marketing promotions & special events, and promote the
City Winery brand
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Perform opening and closing duties including set-up,
maintenance, and breakdown of the area within the allotted time frame not to
exceed 20% or maximum of 2 hours of the scheduled shift time
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Interact with guests, take orders, and serve food as
needed
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Assist in floor service by attending to tables as
needed
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Assess guest needs and preferences, provide
recommendations to upsell
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Follow all health and safety regulations, including
enforcing laws and ordinances in the handling and provision of alcoholic
beverages
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Handle payment transactions and maintain accurate cash
drawer
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Adhere to and abide by cash handling procedures as per
Company standards
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Serve wine, beer and liquor in proper proportions and
glassware and charging proper prices for beverages
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Maintain a working knowledge of City Winery brand,
history, culture, and programming, both in venue and restaurant
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Maintain menu knowledge, including ingredients,
preparation methods, and allergen information and communicate this information
tableside to guests
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Ensure proper amount of bar supplies and inventory is
always readily available
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Maintain cleanliness and safety of work areas
including bar, floor, shelves, taps, coolers, and storage areas
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Attend trainings, tastings, meetings, as needed
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Follow all company policies, procedures, and
guidelines including being ready to work at scheduled shift time, in uniform,
with neat and presentable appearance
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Perform all other reasonably assigned duties
Minimum Qualifications
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2+ years’ experience as a bartender in a fast-paced, high-volume
service environment and/or equivalent relevant experience
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Strong work ethic, team player, and exceptional guest service
skills
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Ability to consistently deliver high-quality guest experiences,
exceed guest expectations, and strive to create a memorable experience at every
City Winery visit
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Effective communication and interpersonal skills with a proven
ability to build positive relationships with people in the scope of employment
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Aptitude to resolve problems
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Ability to execute professional guest service experience
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Ability to navigate venue conditions, including tight spaces, dark
room and loud environment
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Ability to handle all guests with composure and hospitality
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Strong knowledge of wine, craft beer and craft spirits
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Polished presentation
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Ability to take direction from others
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Ability to work both independently and in a team environment
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Must be fluently literate in English including ability to read,
write, communicate, conduct basic business-related mathematics, and able to
accurately function a POS
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Ability to work a flexible schedule including days, nights,
weekends, and holidays
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Ability to perform physical requirements of the role including
standing/walking for entirety of shift, bending, pulling, pushing, using
stairs, lifting and carrying up to 50lbs.
About Us
Wine, food, and
live entertainment collide at City Winery to create a dynamic and incredibly
unique workplace. Since 2008, City Winery has been turning heads across the nation
with amazing live performances, delectable cuisine, and award winning, locally
produced wines. But there's more to us than that we're a haven for community and creativity, a
place where the philosophy of hospitality is more than just a buzzword, but a
way of life. City Winery, founded by music industry veteran & visionary
Michael Dorf, has established itself as a one-of-a-kind brand providing
unforgettable experiences for guests. From world class music venues to
sustainably produced wines with ratings of 90+ points, City Winery offers a
range of topnotch events & experiences.
We are an equalopportunity employer and value diversity at City Winery. We do not discriminateon the basis of race, religion, color, national origin, gender, sexualorientation, age, marital status, veteran status, or disability status.Additionally, City Winery participates in the E-Verify Program in certainlocations, as required by law.
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