• Assistant Manager Loan Servicing

    CBRE (Houston, TX)


    Assistant Manager Loan Servicing

     

    Job ID

     

    223430

     

    Posted

     

    06-Jun-2025

     

    Service line

     

    Advisory Segment

     

    Role type

     

    Full-time

     

    Areas of Interest

     

    Capital Markets

     

    Location(s)

     

    Houston - Texas - United States of America

    About The Role:

    The assistant manager will be responsible for reviewing and auditing all financial terms of new loans, modifications, forbearance & reconciliations. Participate in all aspects of servicing the Adjustable-Rate loans including index tracking, review and analyze adjustable-rate loans and reports. Complete process maps and documentation of all processes within the department.

    What You'll Do:

    + Review all new loans and prepare loan set-up specifications.

    + System to note audit and review of adjustable rate and fixed rate loans post conversion.

    + Review and prepare implementation instructions on modifications.

    + Provide support to servicing departments/Asset Managers/Portfolio Managers in the analysis of Adjustable Rate/DIAL (Deferred Interest Accruing Loans)/modifications/complex reconciliations.

    + Handle customer service issues regarding adjustable rate loans/modification/complex reconciliations.

    + Review loan documents for adjustable rate criteria.

    + Evaluate, analyze and calculate adjustable rate changes.

    + Review adjustable rate reports to ensure accuracy and integrity.

    + Print and mail adjustable rate change notifications as necessary.

    + Review and test all adjustable rate logic in Beta test versions of Strategy.

    + Review and complete documentation of processes within the ARM’s Dept.

    What You'll Need:

    To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

     

    + Ability to interpret mortgage loan documents.

    + Detail oriented with demonstrated analytical and problem solving skills.

    + Must be organized, efficient and capable of handling and prioritizing numerous assignments and timelines simultaneously.

    + B.S. in Accounting, Finance, other business related curriculum or equivalent experience. A minimum of three years of experience with mortgage loan servicing preferred.

    + Ability to communicate with loan servicing personnel, prior servicers, underwriters, third parties, lenders, borrowers and various CBRE Capital Markets personnel.

    + Ability to calculate interest and have an understanding of mortgage documents.

    + Ability to define problems, collect data, establish facts, and draw accurate conclusions. Ability to interpret an extensive variety of instructions in written or diagram form and deal with several abstract and concrete variables.

    + Proficient in common Microsoft applications including: Word, PowerPoint and Excel. Working knowledge of: McCracken Strategy loan servicing software preferred.

     

    Why CBRE

     

    When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.

     

    Our Values in Hiring

     

    At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

     

    Disclaimers

     

    Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

     

    Include any other disclaimers that are applicable for the role that are not automatically populated in Talent Source. Delete this section if not applicable. Examples of relevant disclaimers include U.S. state pay transparency requirements, sponsorship eligibility, COVID-19 requirements, etc.

     

    **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

    **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

     

    CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)