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Description

The Amazon Search team creates customer-focused search and advertising solutions and technologies. Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, our services go to work. We design, develop, and deploy high performance, fault-tolerant distributed search systems used by millions of Amazon customers every day.

Our team is responsible for running large programs for Amazon Search including Rufus.

In this role, you (as a Principal Program Manager) will be leading a key initiative for Amazon Search to enable Off-Amazon Selection on Amazon (https://www.aboutamazon.com/news/retail/search-products-amazon-shopping-feature). You will drive the vision and requirements, and partner with teams across Amazon to deliver a product that helps hundreds of millions of customers. You will work across multiple Director and VP organizations to drive this critical initiative, with direct visibility to SVPs and the CEO of Stores WW.

To fulfill this role, you will need to possess strong program management skills and be comfortable to operate at scale, and will have experience in leading large cross-functional and cross-organizational products. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. High judgment, negotiation skills, ability to influence, and ability to remain calm are essential to succeed in this role. You will be joining a select group of people making history by building products that will be used by millions of customers across the globe.

Key job responsibilities

• Establish a set of new mechanisms and programs that drive key business outcomes for the program.

• Lead cross-org processes including Monthly Program Reviews with multiple VP orgs

• Assess process improvement and transformation opportunities with matrix teams that help support the program

• Additional Ad Hoc projects

A day in the life

• The person in this role will regularly coordinate and contribute writing to documents, including business reviews and change management proposals, that have VP level visibility.

• The person in this role will own the end-to-end lifecycle of a program from defining program requirements and launches to creating and enacting governance structures.

• The person in this role will facilitate difficult conversations among leadership and frequently surface hotly debated topics for resolution. They will leverage broad strategic influence to align teams and orgs toward simple, coherent approaches.

Basic Qualifications

- 7+ years of working cross functionally with tech and non-tech teams experience

- 7+ years of program or project management experience

- 7+ years of managing, analyzing and communicating results to senior leadership experience

- Bachelor's degree

- Experience implementing repeatable processes and driving automation or standardization

- Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

- Experience delivering projects within scope, time, budget and quality

- Prior experience in both transportation and “under the roof” operations.

- Expertly skilled at gathering functional requirements and converting those into a realistic, detailed functional spec and project plan.

- High analytical and rigorous approach to problem solving skills: able to produce, interpret and draw conclusions from data.

- Master’s degree / MBA preferred.

- Certifications in Six Sigma and Lean.

- Ability to lead, teach, and develop associates and managers to deliver key organizational goals.

- Proven technical leadership experience for several complete large-scale complex, cross-functional projects – from analysis and design through development and implementation, with multiple stakeholders, involving multiple (10 or more) internal / external customers.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,900/year in our lowest geographic market up to $206,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.