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Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The AWS Brick and Network Deployment (BaND) team is seeking a driven and skilled Technical Program Manager to lead AI Data Center and Network Capacity Planning, based in Herndon, VA. This role is central to AWS’s mission of building resilient and scalable AI infrastructure. The AWS Brick and Network Deployment (BaND) team is seeking a passionate and skilled Technical Program Manager to lead AI Data Center and Network Capacity Planning, based in Herndon, VA. This role is instrumental in AWS’s mission to build resilient, scalable AI infrastructure.

As part of the Machine Learning Zone (MLZ) new build group, you will be responsible for deploying all AI network capacity to newly constructed AWS data centers. This includes driving the delivery of long-haul optical fiber, production networks, core routing infrastructure, and all critical network services required to launch and scale these facilities. You will manage complex project timelines, coordinate with gear install and cable teams, and ensure on-time execution aligned with capacity demand signals.

Your work will involve assessing demand requirements and available resources to define and execute optimal network delivery strategies. You will collaborate across AWS network engineering, infrastructure, and operations teams to complete pre-requisites and improve infrastructure resource utilization and availability. This is a high-impact role that requires a strong blend of program leadership, technical understanding, and stakeholder coordination to deliver the AI backbone powering AWS’s future. As a TPM, you will coordinate with stakeholders to complete critical pre-requisites and deliver essential networking capacity. You will lead programs focused on improving infrastructure resource efficiency and work cross-functionally across AWS to ensure timely and effective data center capacity delivery.

Key job responsibilities

- Monitor the network health, customer demand, anticipate risks, resolve issues and initiate corrective action as appropriate.

- Work with stakeholders (networking engineers/tech program managers/senior management) to define requirements and processes.

- Manage the dependencies and the interfaces between projects and negotiate the trade-offs needed.

- Provide program progress reporting on a regular basis.

- End to end responsibility for the program’s execution and success.

- Manage multiple competing projects/programs simultaneously.

- Develop and implement scalable, data-driven process improvement/automated solutions.

- Keep the customer experience as the primary focus.

- Meets/exceeds Amazon’s leadership principles requirements for this role

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

The Brick and Network Deployment (BaND) team ensures data center network and port capacity is available for incoming customer racks (demand). Customer racks (also known as server racks) need this capacity (networking racks) to gain access to the AWS network to provide service capacity for AWS customers. TIPMs are responsible for coordinating with the Build’s Infra TIPMs, IDND, Optical NW team, and Supply Chain to ensure datacenter capacity in time.

Basic Qualifications

- Bachelor's Degree in Engineering, Computer Science, Data Analytics, or equivalent technical Degree OR

- 3+ years of technical infrastructure management experience with varying scenarios of infrastructure builds

Preferred Qualifications

- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)

- Excellent written composition and verbal communication skills and basic knowledge of SQL, Excel, and Tableau

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.