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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Job Description:

The Senior Decision Scientist for CVS Caremark & CVS Specialty Member Experience and Engagement is a strategic leadership role that combines advanced analytics with consulting expertise to drive transformative improvements in member and payor experiences. This position is designed for a seasoned professional with a strong consulting background, capable of leveraging complex data ecosystems to inform high-level strategic decisions and influence organizational direction.

In this role, the Senior Decision Scientist will lead cross-functional initiatives aimed at enhancing member engagement and satisfaction, working closely with senior leadership to align analytical insights with business strategy. The ideal candidate will possess a robust background in business analytics, statistical methodologies, and exceptional communication skills, enabling them to craft compelling narratives and present strategic recommendations to executive stakeholders. This position offers a unique opportunity to shape the future of member and payor experiences within CVS through data-driven insights and strategic consulting.

Key Responsibilities:

+ **Strategic Insight Development:** Identify and prioritize high-impact business opportunities through sophisticated data analysis and consulting methodologies, developing actionable insights that drive strategic initiatives and enhance member engagement.

+ **Independent Analytical Leadership:** Exhibit a self-starter mentality by independently exploring complex data sets, formulating comprehensive analytical work plans, and delivering insights that align with CVS Caremark & CVS Specialty’s strategic objectives.

+ **A/B Testing and Experimentation:** Design, implement, and analyze robust A/B testing programs, iteratively refining hypotheses based on empirical data to optimize Payor & Member Experience & Engagement strategies.

+ **KPI Definition and Monitoring:** Define, track, and analyze key performance indicators (KPIs) that align with portfolio objectives, providing a framework for measuring project success and impact on member engagement.

+ **Compelling Communication:** Effectively communicate analytical findings and strategic recommendations through engaging narratives and visualizations, ensuring that insights resonate with executive stakeholders and drive informed decision-making.

+ **Cross-Functional Collaboration:** Lead project execution while collaborating with diverse teams, including marketing, data engineering, and data science, to ensure accurate implementation and alignment with business requirements and strategic goals.

+ **Consultative Approach:** Utilize a consultative mindset to understand client needs, translating complex analytical concepts into actionable strategies that address business challenges and opportunities.

+ **Quality Assurance and Best Practices:** Maintain a strong understanding of coding practices, version control (GIT), documentation standards, and quality assurance best practices to ensure the integrity and reliability of analytical outputs.

+ **Executive Presentations:** Present strategic recommendations to senior leadership and internal stakeholders, influencing decision-making processes and driving alignment with organizational goals.

Required Qualifications:

+ 5+ years of experience in business analytics, analytical consulting, or a related field, with a proven track record of effectively communicating and consulting with internal and external stakeholders at all levels.

+ 5+ years of professional experience with SQL and Python (including Pandas), demonstrating advanced data manipulation and analysis capabilities.

+ 3+ years of statistical expertise, with hands-on experience in experimental design, A/B testing, and return on investment (ROI) analysis.

+ Proficiency with the Microsoft Office Suite, particularly advanced skills in MS Excel and PowerPoint for data analysis and presentation.

+ 3+ years of experience in strategic consulting or on strategy teams within large organizations, providing actionable insights and recommendations to senior leaders to support strategic decision-making.

Preferred Qualifications:

+ Exceptional communication and presentation skills, with the ability to convey complex analytical concepts to diverse audiences, including C-suite executives.

+ Strong problem-solving and analytical capabilities, with a strategic mindset and the ability to think critically about business challenges.

+ Experience in the healthcare industry and/or management consulting, with a deep understanding of industry dynamics, competitive landscapes, and operational challenges.

+ Proficiency in Tableau or similar data visualization tools, along with knowledge of media campaign planning and design.

+ Practical experience with generative AI tools and concepts (e.g., LLM APIs, summarization, copilots), applied thoughtfully to marketing or healthcare use cases

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Education:

+ Bachelor’s degree in Finance, Economics, Medical Economics, Mathematics, Actuarial Science, Data Science, or a related field required.

+ Master’s degree in a quantitative discipline or an MBA from a top-tier institution strongly preferred.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$111,240.00 - $222,480.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .

+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 06/29/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.