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Finance Training & Support Specialist

University of Colorado Denver

Finance Training & Support Specialist-36999

University Staff

Description

Join Our Team and Make a Difference in Higher Education!

At the System Administration office at the University of Colorado, we are dedicated to building a workplace where everyone feels valued, supported, and empowered to thrive. Our office is committed to fostering a culture where employees find community, a sense of belonging, and the opportunity to contribute meaningfully to our mission and purpose.

By joining our team, you'll have a direct impact on shaping the future of higher education. In addition to the Office of the Board of Regents, the University of Colorado's system administration includes 19 units that provide essential services to CU's campuses in Aurora, Boulder, Colorado Springs, and Denver, as well as the Office of the President. While not a part of any one campus, we are proud to serve in the centralized office for the University system. Together, we ensure CU continues to deliver outstanding education, groundbreaking research, and valuable service to our communities.

We believe in creating an environment where the unique experiences and perspectives of everyone are embraced, enriching the work we do and the strategic outcomes we pursue. If you're passionate about making a difference, contributing to a dynamic team, and supporting a mission that matters, we encourage you to apply and be part of our journey. Learn more about CU System Administration (https://apptrkr.com/get\_redirect.php?id=6284766&targetURL=https://www.cu.edu/cu-careers/cu-system) .

Position Summary:

Where You Will Work:

Equal Opportunity Statement:

Duties & Responsibilities:

Finance and Accounting Interpretation and Guidance

+ Provides 1:1 training to employees and affiliates on the use of complex fiscal systems and environments, including PeopleSoft Finance, CU-Data (m-Fin reports in the Cognos Financial Reporting System), and the CU employee portal.

+ Assists departments with questions about ChartFields, journal entries, and financial reports.

+ Instructs internal and external customers on OUC and CU System website resources, including navigating to learning resources, policies, procedures, forms, Continuing Professional Education materials, and other information.

+ Responds to inquiries and investigates problems related to financial and reporting system access and training requirements.

+ Researches financial transaction and other issues, escalating trends in individual contacts when such trends suggest a need to improve systems or technical procedures.

+ Identifies user challenges and possible resolutions (e.g., development of additional learning resources or training programs).

+ Collaborates closely with OUC team members, campus financial service centers, campus controllers' offices, and other customers to translate user feedback into improved user experience.

Training Documentation, Development, and Delivery

+ Takes the lead for FIN/CU-Data system updates/upgrades, checking in with OUC team members on testing results and identifying necessary training and documentation modifications.

+ Creates concise, user-friendly content for knowledge-base articles to be used internally by OUC staff and externally by campus faculty and staff.

+ Designs and develops step-by-step guides on the use of CU's financial and reporting systems.

+ Acts as a subject matter expert in the development of additional learning resources to support OUC and campus training initiatives related to finance/financial reporting.

+ Creates slide decks and delivers online/in-person training related to finance/financial reporting topics to CU employees and affiliates.

+ Analyzes customer support data to identify common accounting and reporting questions, using these insights to develop targeted financial training materials.

Continuing Professional Education and Related Webinar Administration

+ In conjunction with the OUC's Learning Technology Specialist, creates slide decks, designs polls and other interactions, and hosts Continuing Professional Education (CPE) events, including preparing post-CPE reporting and analysis to comply with NASBA (National Association of State Boards of Accountancy) regulatory requirements.

+ Creates slide decks, designs polls and other interactions, and hosts OUC/FSS staff meetings, OUC town hall, and other office events.

Other Duties

+ Handles projects, tasks, research, contacts, and communications using Cherwell/other ticketing system, Trello, Slack, and other specialized tools and software.

+ Performs additional responsibilities, as assigned.

What We Offer:

Salary:** **$75,000 - $80,000

Benefits:

+ No-cost or low-cost medical & dental plan options, some inclusive of IVF assistance.

+ Disability, Life, Vision Insurance options.

+ Multiple retirement planning options including a mandatory 401(a) plan where CU contributes 10% of your gross pay, a 401k or 403b plan and a 457 deferred compensation plan.

+ Pre-tax savings plans, such as Health care and Dependent care flexible spending accounts.

+ Embrace a healthy work-life balance with ample sick and vacation leave, along with at least 12 paid holidays. This includes a dedicated week off for winter break.

+ 6 weeks of parental leave to adjust to the joys of parenthood.

+ A tuition benefit program for you and/or your dependents.

+ Free RTD EcoPass and Free Onsite Parking at our 1800 Grant Street Office.

+ Many additional perks & programs with the CU Advantage (https://apptrkr.com/get\_redirect.php?id=6284766&targetURL=https://advantage.cu.edu/) .

Qualifications:

Minimum Qualifications:

Please ensure your resume includes any and all relevant experience to be accurately assessed against these qualifications. You must meet all minimum requirements listed at the time of application to be considered for this role.

+ Bachelor's degree from an accredited institution of higher education or equivalent professional experience (professional experience may be substituted for the educational requirement on a year-for-year basis)

+ Four (4) years of experience working with accounting or financial systems, or experience in training others on accounting or financial systems.

Preferred Qualifications:

+ Bachelor's or post-baccalaureate degree from an accredited institution of higher education in finance, accounting, education, communications, business, public administration, or related field

+ Six (6) years of experience, as stated above

+ Experience with financial/reporting enterprise systems (finance, reporting, travel, purchasing, or accounts payable functions, especially using PeopleSoft, Cognos, Concur, or CU Marketplace e-procurement)

+ Experience with governmental or higher education accounting procedures

+ Experience developing written documentation/instructions

+ Experience with knowledge-base maintenance and development using Confluence or other software platforms/tools

+ Experience with an incident management tool, such as Cherwell

Knowledge, Skills, and Abilities:

+ Knowledge of accounting methodologies, principles, and best practices, and demonstrated ability to use enterprise-level financial and financial reporting systems

+ Strong oral and written communication skills, including the ability to convey complex financial concepts in clear, concise, and accessible language that accommodates different learning styles and technical comfort levels; excellent listening and comprehension abilities; and interpersonal skills that facilitate effective collaboration and knowledge transfer across diverse technical backgrounds

+ Collaboration skills, including the ability to work (in-person and remotely) with others from different areas and backgrounds to reach a common goal

+ Computer skills, including proficiency in Microsoft Office Suite, along with the ability to research and implement new software/tools to advance office goals and business processes

+ Organizational skills, with the ability to deliver results under tight deadlines, handle multiple concurrent/competing projects, and adapt to changing priorities while maintaining personal effectiveness and strong customer service

+ Critical thinking skills, including the ability to identify problems, questions, and assumptions; establish significance; and develop new ideas and initiatives that improve the performance of the organization

+ Customer service skills, including the ability to actively listen, address customer needs, defuse tense situations, and maintain an open, flexible, and friendly demeanor

+ Ability to work independently in a highly dynamic, flexible, and fast-paced environment

+ Ability to learn technical, policy, and procedural information quickly and to retain it

+ Strong understanding of adult learning principles and instructional design methodologies

+ Ability to troubleshoot technical problems and provide user support

+ Ability to analyze data patterns, generate meaningful insights, and translate data findings into actionable training recommendations

How to Apply:

1. **A cover letter identifying the job specific minimum and, if appropriate, additional qualifications you possess**

2. **A resume including any and all relevant experience to be accurately assessed against the qualifications listed in the posting.**

When to Apply:

June 23rd, 2025.

Sponsorship Statement:

Background Check Statement:

ADA Statement:

**Application Materials Required:** Cover Letter, Resume/CV

**Job Category:** Finance and Accounting

**Primary Location:** Denver

**Department:** S0001 -- System Administration - 50027 - University Controller

**Schedule:** Full-time

**Posting Date:** Jun 6, 2025

**Unposting Date:** Jun 24, 2025, 5:59:00 AM

**Posting Contact Name:** System HR Recruiting

**Posting Contact Email:** [email protected]

**Position Number:** 00002281

To apply, please visit: https://cu.taleo.net/careersection/2/jobdetail.ftl?job=36999&lang=en (https://apptrkr.com/6284766)

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The Office of University Controller (OUC) provides leadership to the University of Colorado (CU) in financial recording, reporting, policy guidance, and communication. The OUC is responsible for managing the university's system of record - the Finance System - and its interfaces with purchasing, payables, human resources, the Cognos Reporting System, and other subsystems. The OUC works closely with the CU campus controllers, the state controller, and the state auditor's office to ensure that CU fiscal practices comply with external and internal rules and regulations and generally accepted accounting principles and to prepare the external financial reports. The OUC communicates fiscal policies and procedures through its newsletter, website, and training programs and provides direct assistance to faculty, staff, and other individuals through the Financial Services & Solutions Help team. The OUC creates explainer videos on behalf of other CU offices to serve and educate state government entities and Colorado citizens. The office also administers a Continuing Professional Education program and the CU Innovation & Efficiency Awards employee recognition program. The Finance Training & Support Specialist is an expert in working with finance/accounting and reporting systems and explaining their use to others, especially to non-accountants.Key responsibilities include developing instructional materials and delivering training to help achieve desired learning objectives of the OUC, the CU campus controllers' offices, and other units across the CU system. This position guides CU faculty and staff on the use of PeopleSoft Finance and Cognos CU-Data. The individual provides 1:1 assistance and serves as a subject matter expert for researching m-Fin report transactions, reviewing system updates, developing online instructions and documentation, and designing and delivering courses - online and, occasionally, in person. In addition to delivering financial/report training as a subject matter expert, this position also provides support in administering and cohosting training sessions with other subject matter experts on a variety of topics relevant to the OUC's Continuing Professional Education program. To thrive in this position, the individual must be a finance/accounting professionaland a creative and self-motivated problem-solver interested in analyzing problems and pursuing solutions. They must be both a strong team player and a successful independent worker with excellent verbal/written and interpersonal communication skills. The Finance Training & Support Specialist reports to the Learning Design Program Director in the OUC's Financial Services & Solutions unit (FSS) and is exempt from the State of Colorado Classified Staff system.

Hybrid - this role is primarily remote with intermittent requirements to go to a campus or the uptown Denver office.

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

Duties and responsibilities of the position include, but are not limited to:

The anticipated hiring range has been established at CU System Administration takes into consideration a combination of the selected candidate's education, training and experience as it relates to the position, as well as the position's scope and complexity, internal pay equity and external market value when determining a salary level for potential new employees. With our unparalleled range of benefits, including top-notch healthcare, comprehensive wellness programs, enriching professional development, and a dynamic work-life balance, we ensure your holistic growth and happiness. Additional taxable fringe benefits may be available. For more information on benefits programs, please review our Comprehensive Benefits Guide (https://apptrkr.com/get\_redirect.php?id=6284766&targetURL=https://www.cu.edu/node/183087) . Access our Total Compensation Calculator (https://apptrkr.com/get\_redirect.php?id=6284766&targetURL=https://www.cu.edu/node/153125) to see what your total rewards could be at CU. (This position is a University Staff position)

To be successful in this position, employees will need to know the following:

For full consideration, please attach the following as separate documents to your application: Please ensure you check the "Job Specific Attachments" box next to each document on the "Required Documents" page of the application for the appropriate documents to be attached. Per the Colorado Job Application Fairness Act, you are not required to provide your date of birth, dates of school attendance, or dates of graduation on your resume or cover letter. If an application requires additional materials, such as a transcript or certification, you may redact identifying information relating to your date or birth, dates of school attendance, or dates of graduation.

For full consideration completed applications must be submitted by Reference checking is a standard step in our hiring process. You may be asked to provide contact information, including email addresses, for up to five references as part of the search process for this position. *Please note: All application materials must be submitted through CU Careers; emailed materials will not be considered.*

We are unable to sponsor applicants for work visas for this position.

The University of Colorado is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial history, motor vehicle history and/or fingerprinting background check. The Immigration Reform and Control Act requires that a verification of employment eligibility be documented for all new employees by the end of the third day of work. The University of Colorado is committed to diversity and equality in education and employment.

We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: [email protected] (https://apptrkr.com/get\[email protected]) .

The University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply.