• Field Service Power Generator Technician

    Cummins Inc. (New Hudson, MI)


    Technical specialist and primary customer support contact to diagnose and execute complex repairs to generators and components at the customer’s site.

    Qualifications

    -(Advanced) Technician Level III: Significant relevant technician experience; qualified to perform work on most or all of products in-scope for a technician at this location; frequently engaged in complex diagnosis and repair; requires minimal to no supervision; ability to effectively train and guide less experienced technicians of varying skillsets.

    Responsibilities

    Establishes and continually develops productive customer relations and ensures prompt and efficient attention to customer needs

     

    Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer site.

     

    Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field

     

    Escalates unresolved issues to product specialists / Supervisor

     

    Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review of repair plans, parts lists, etc

     

    Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.

     

    Completes training in line with skill and business requirements

     

    Maintains service vehicle and tools for cleanliness and proper operation

     

    Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor

     

    **Job** Service

    **Organization** Cummins Inc.

    **Role Category** Hybrid

    **Job Type** Technician

    **Min Salary** $27.08

    **Max Salary** $36.1

    **ReqID** 2404485

    **Relocation Package** Yes

    Cummins and E-Verify

    At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.