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Description We are looking for a Senior Research Operations Program Manager to join our team in San Francisco, California. This is a long-term contract position where you will play a pivotal role in enhancing research participant recruitment processes for monetization and business-focused studies. Your expertise will help streamline workflows, ensure compliance, and optimize participant engagement at scale, directly contributing to the success of research initiatives.

Responsibilities:

• Evaluate existing recruitment workflows for monetization and ads research, identifying strengths, weaknesses, and areas of risk.

• Collaborate with researchers, legal teams, and cross-functional partners to pinpoint challenges and gaps related to participant compliance, incentives, and vendor management.

• Conduct interviews and workshops with multiple stakeholders to gather insights and align project priorities.

• Develop a comprehensive and prioritized program plan with actionable steps, clear timelines, resource requirements, and ownership assignments.

• Present program findings and recommendations to stakeholders, ensuring alignment and a smooth handoff to the Research Operations team.

• Recommend strategies for scaling participant recruitment processes while maintaining compliance and efficiency.

• Ensure documentation is thorough and supports future scalability of recruitment workflows.

• Partner with third-party vendors to optimize tools and services used in the recruitment process.

• Drive data-informed decision-making to enhance the effectiveness of recruitment strategies.

• Monitor progress and provide ongoing updates to stakeholders throughout the implementation phase. Requirements • Proven experience in research operations, program management, or a related field.

• Strong background in recruiting workflows, particularly for monetization or business-focused research.

• Familiarity with compliance standards, vendor management, and participant engagement strategies.

• Excellent communication skills with the ability to collaborate across cross-functional teams.

• Demonstrated ability to create detailed program plans and prioritize initiatives effectively.

• Proficiency in project management and organizational tools.

• Experience conducting stakeholder interviews and workshops.

• Ability to analyze complex workflows and identify opportunities for optimization.

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