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American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.

We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

How you will create impact

As the Workday Solution Architect, Recruitment you will be partnering across the HR Function to provide HR system solutions, with a primary focus on the Workday Recruiting model. The position works within the Global HR Operations team and will be a key connection between the Talent Acquisition COE and HRIT team to deliver solutions across our recruiting process. This position will serve as a solution architect, helping AIG full leverage Workday's capabilities and implement solutions to improve their hiring processes, including translating business requirements into solutions that achieve desired business objectives.

This includes:

+ Identifying solutions for Workday product gaps

+ Engaging with global team members and collaborating with other Workday and systems experts

+ including SMEs, Project Managers and Stakeholders to construct and deliver solutions in accordance with defined business requirements.

What you need to succeed

+ Be the Workday solution and technical subject matter expert for Recruiting model by providing oversight of the design, implementation, and maintenance of complex Workday enabled solutions, aligning the technical solutions to business objectives, and ensure that design fit within governance standards

+ Develop and operate with a roadmap view of products and align execution accordingly

+ Elicit business requirements including leading solution development processes through continuous and iterative solution planning, scoping, and documentation, development review, and HR partner discussions

+ Serve as a thought leader within the HR Solutions Delivery team to identify opportunities for new technologies and creative solutions to serve our HR Partners including researching Workday Community and industry best practices to keep abreast of new functionality and tools

+ Provide return on investment analysis to maximize time budget and opportunities costs

+ Review current configuration and investigate how to improve processes for the long term

+ Proven ability to navigate complex and political situations involving HR Partner, vendor and third-party challenges

+ Identify and participate in continuous learning opportunities

+ Work on projects that may be assigned on an ad hoc basis and may assist in other initiatives as required

+ Present, facilitate meetings and negotiate with senior stakeholders and peers

+ Coach and mentor team, resolve conflicts, maintain positive team morale, and deliver direct and timely feedback based on project work and performance

Requirements

+ Bachelor’s degree or equivalent experience required

+ 10 + years of Workday experience; professional services or consulting experience strongly preferred

+ Certification or experience in Workday Recruiting module; experience in development, system administration, security administration or system configuration strongly preferred.

+ Prior experience implementing, training, or supporting Workday software and complementary systems are required

+ Able to balance urgent, short-term needs with strategic, long-term priorities

+ Experience as a thought leader with proven collaboration skills and ability to work independently.

+ Demonstrated ability to articulate opportunities, costs and benefits for HR Partners to take advantage of additional tools and ancillary products to support business needs.

+ Ability to manage multiple priorities and requests while meeting customer service commitments and project timelines

+ Adapts quickly to changes in the work environment and alters approach or method to successfully lead change; reacts well under pressure

+ Exhibits strength in relating to people, including the ability to deliver feedback and inspire and motivate others to succeed

+ Strong attention to detail and ability to manage multiple priorities while meeting customer service commitments and project timelines

+ Proven ability to work effectively with all levels of an organization and across multiple stakeholders

+ Ability to adapt quickly to changes in the work environment and to alter approach or method to successfully lead change; reacts well under pressure

+ Proficient with Microsoft Office Suite, computers, email, correspondence, and spreadsheets

Ready to take your career to the next level? We would love to hear from you.

We’re proud to offer a range of competitive benefits, a summary of which can be viewed here: 2025 Benefits Summary

Veterans are encouraged.

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#Workday #AIGhiring #technology #hiring #solutionarchitectrecruitment

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [email protected].

Functional Area:

HR - Human Resources

AIG Employee Services, Inc.