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Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and serve humanity.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

+ Provide and coordinate professional Vocational Rehabilitation (VR) Counseling to individuals with diverse disabilities in order that they may attain employment. Assesses medical, psychological, and/or vocational information to determine eligibility and to develop individualized services to achieve vocational outcomes. Maintain a caseload that follows Division of Vocational Rehabilitation (VR) guidelines, policy and best practices. To maintain area compliance pertaining to alerts, things to do, days in status and all other aspects of proper case management.

+ Provide consultation to VR Counselors (VRCs) and VR Supervisors. Conducts and/or provides assistance to counselors in providing in-depth interviews of individuals with disabilities requiring complex rehabilitation strategies to determine eligibility for vocational rehabilitation services and developing an employment outcome. Assists the Unit Supervisor in reviewing internal cases prior to the review by the State Counselor Analyst.

+ Assesses training needs, provides technical assistance, and conducts specialized training to internal customers. Participates and provides training experiences designed to enhance professional competency and the understanding of policy, procedures, and good practices in vocational rehabilitation.

+ Develop employer contacts and serve as a liaison with local employers. Collaborate with Department of Education (DOE)/DVR team members in employment service activities. Utilize the resources of community rehabilitation in securing appropriate employment services for eligible individuals with disabilities. To rehabilitate a specific number of eligible applicants who are across all severity categorical designations.

+ To rehabilitate a specific number of eligible applicants who are across all severity categorical designations.

Additional Responsibilities

+ While this position has the possibility for hybrid work after successful completion of the organization's introductory period, occasional travel between Florida's Martin, Indian River, and St. Lucie Counties is required.

+ Knowledge of the theories and practices of vocational rehabilitation counseling; case work principles, practices, and techniques; professional ethics relating to vocational rehabilitation counseling; vocational rehabilitation process as it relates to purchase of services for clientele; and methods of data collection and analysis.

+ To provide Pre-ETS services to Youth under the WIOA guidelines

+ WIOA Deliverables:

+ Employment Rate 2nd quarter after exit

+ Employment Rate 4th quarter after exit

+ Median earnings in the second quarter after exit

+ Credential Attainment

+ Measurable Skill Gains

+ Effectiveness in Serving Employers.

+ Consult and train other Vocational Rehabilitation Counselors

+ Review DVR files within the office of staff/team.

+ Review and comply with Certified Rehabilitation Counselor (CRC) Code of Ethics Guidelines

+ Complete all travel requests and travel reimbursement in a timely and accurate manner, complete timesheets in a timely and accurate manner. Ensure that all expenses are turned in during the month that they are incurred.

+ Perform other responsibilities as assigned.

Qualifications: Education, Experience, and Certification(s )

+ A Bachelor's Degree (BA/BS) from an accredited college or university with a major in a social, behavioral, or rehabilitative science, education, or related field, plus one year of professional experience in counseling or in a public vocational rehabilitation program required.

+ A Master’s Degree (MA/MS) from an accredited college or university in a social, behavioral or rehabilitative science or education program can substitute for one year of required experience.

+ CRC certification preferred.

+ Valid driver’s license and/or access to reliable transportation to perform work-related travel required. Eligible drivers must have a good motor vehicle record (MVR).

Knowledge, Skills, and Abilities

+ Strong interpersonal skills and organization.

+ Excellent communication skills.

+ Knowledge of the community and community resources.

Supervision Received

The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments.

Safety & Health Responsibilities

ServiceSource is committed to providing and maintaining a safe, secure and healthy work environment for all employees, persons-served, volunteers and visitors. As part of this commitment, ServiceSource has developed safety, security and occupational health policies, practices, guides and standards. With this understanding, all employees are required to:

+ Adhere to all local, state and federal safety and environmental codes, ordinances, standards and laws.

+ Adhere to all corporate and local safety plans, policies, practices and standards.

+ Be aware of and follow all safety rules of your work site.

+ Report any unsafe conditions or accidents to your supervisor.

+ Practice standard precautions (formerly universal precautions) always.

+ Participate in mandatory or available safety training.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.

What We Offer – for Benefit Eligible Employees May Include:

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

+ Health coverage for you and your family through Medical, Dental, and Vision plans.

+ Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.

+ A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.

+ Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.

+ To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.

+ A generous paid time-off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information