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THIS IS A CITYWIDE RECRUITMENT FOR CURRENT CITY EMPLOYEES ONLY

This is an Exempt to Permanent position in accordance with Class-Based Test (CBT) Civil Service Rules. This recruitment is restricted to current exempt employees of the City and County of San Francisco, San Francisco Unified School District, or San Francisco City College, working within the 1053 Senior IS Business Analyst classification.

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

+ Application Opening: June 9, 2025

+ Application Deadline: This job will close no sooner than June 20, 2025

+ Compensation Range: $126,958 to $159,744 (Classification and Compensation Info) (https://careers.sf.gov/classifications/?classCode=1053&setId=COMMN)

+ Recruitment ID: E2P-1053-E157523

Under general direction, oversees the more difficult and complex aspects of the systems development cycle, including needs analysis, cost-benefit analysis, structured systems analysis and design, feasibility analysis, technology and software assessment, telecommunications needs analysis, project planning and management, system installation, implementation and testing, conversion to production status, technical and procedural documentation, user training, and post-implementation assessment and administration; may be the primary MIS resource for an organization with a complex system.

Examples of Important and Essential Duties include but are not limited to the following:

1. Identify opportunities for improving business processes through automation; assist in the preparation of proposals to develop new systems.

2. Analyze data processing needs; research and evaluate software on multiple platforms to assist users to meet their departmental goals; assist in developing the evaluation criteria for software.

3. Determine operating characteristics and requirements; develop or modify and document general system design; write detailed design specifications; conduct "walkthroughs" for proposed solutions to system problems.

4. Analyze the feasibility of and develop requirements for new systems and enhancements to existing systems; ensure the system design fits the needs of the users.

5. May install and enhance software; program, test, debug and install new/modified programs.

6. Provide technical support for computer and telecommunications systems; consult on the analysis of an application; troubleshoot system problems; implement solutions.

7. Conduct system analysis and may conduct programming activities for complex systems; document new and modified systems and programs; coordinate user training in new capabilities; may convert new programming from test to production.

8. Interface with users to determine system needs and requirements; instruct users on newly implemented systems; define system requirements; may design and code programs; review impact of system modifications on existing systems.

9. Prepare, or assist client in preparing, service requests to implement system changes; determine level of effort required and the cost of implementing service requests; prioritize requests.

10. May provide technical production support for on-line and batch systems; assist with set processing schedule; update and produce reports.

11. Coordinate with outside vendors and contractors to complete projects and service requests; define, assign and evaluate their work.

12. May determine structure of databases; normalize data; perform conversion of data between platforms; design, develop and generate routine and ad hoc reports in response to user needs.

13. Determine security levels for systems to ensure data integrity; test database applications to assure functionality and effectiveness in performing to desired specifications.

Applicants must meet the Minimum Qualifications requirement by the final filing date unless otherwise noted.

Minimum Qualifications

+ Current Category 16, 17, or 18 Exempt Employee in Class 1053 who has worked at least 2,080 hours in class 1053; AND

+ An associate degree in business administration, public administration, information systems, economics, finance, computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in one of the fields above or a closely-related field]; AND

+ Three (3) years in the information systems field, including system analysis, business process design, development and implementation of business application solutions or IT project management.

Substitution:

Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in one of the fields above or a closely related field.

Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree

Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

Please review our articles on Employment Application and Minimum Qualifications (https://sfdhr.org/recruitment-details#qualifications)  and Verification of Experience and/or Education (https://sfdhr.org/recruitment-details#verification)  for considerations taken when reviewing applications.

Special Requirements:

Special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to a lower score.

SELECTION PROCEDURES:

+ Job Application - Applicants must fully complete the job application. Information from resumes does not substitute for the information on the job application or preliminary questionnaire.

+ Preliminary Questionnaire – Training and Experience Assessment (100% Weight) -During the application process, candidates will be prompted to complete a Preliminary Questionnaire as part of the online employment process. Please answer the Preliminary Questionnaire carefully and thoroughly.  It will serve as the Training and Experience Assessment for this recruitment and will be used to determine your eligibility for this recruitment as well as your score and rank on the eligible list. Qualified applicants will be ranked on the eligible list based on the length of their exempt City service (in Category 16, 17, and/or 18) in the 1053 Senior IS Business Analyst class, along with any additional qualifying points (e.g., promotive status), as outlined in Civil Service Commission (CSC) rules. All work history will be verified using official City records, which will serve as the final authority in determining qualifying service.

Eligible List/Score Report:

A confidential eligible list of qualifying candidates will be created and used for certification purposes only. A score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection upon request once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this selection process is subject to change after adoption (e.g., because of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director.

Certification Rule: The certification rule for this selection process will be Rule of the List.

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.sf.gov/ and begin the application process.

+ Select the “I’m Interested” button and follow instructions on the screen

Note:

1. Please ensure the information on your application is accurate. It may not be possible to change after you’ve applied.

2. Your first and last name should match your legal ID for verification purposes. A preferred first name may be included in parentheses. Here is an example: Samuel (Sam) Jackson

3. Your email address should be consistent across all jobs applied to on our website.

4. Use a personal and not a shared email address. Doing so may prevent your application from submitting properly.

Upon successful submission, applicants will receive a confirmation email from [email protected]. Keep this email for your records. If you do not receive it, your application was not submitted successfully.

Important Email Contact Information: Applicants may be contacted by email about this recruitment and, therefore, it is your responsibility to ensure that your registered email address is accurate and kept up-to-date. Also, applicants must ensure that emails from CCSF is not blocked on your computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Additional Information Regarding Employment with the City and County of San Francisco:

+ Information About the Hiring Process (https://sfdhr.org/information-about-hiring-process)

+ Conviction History

+ Employee Benefits Overview (https://sfdhr.org/benefits-overview)

+ Equal Employment Opportunity

+ Disaster Service Worker (https://sfdhr.org/disaster-service-workers)

+ ADA Accommodation

+ Seniority Credit in Promotional Exams (https://sfdhr.org/recruitment-details#senioritycredit)

+ Right to Work

+ Copies of Application Documents (https://sfdhr.org/recruitment-details#copies)

+ Diversity Statement

Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.sf.gov/.] The terms of this announcement may be appealed under Civil Service Rule 110.4.  Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement.  Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at https://sf.gov/departments/civil-service-commission.

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst, Adam Romoslawski at [email protected]. Please include the recruitment ID, E2P-1053-E157523 in the subject line.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.