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HIRING- Remote Call Center Sales Inbound/Outbound Associate!

Job Description

We are seeking phone agents to handle outbound prospective customer leads through our dialer system. The primary role involves screening prospective customers to gauge their interest in speaking to a licensed agent for either reviewing an existing quote or providing a new quote. Agents will then transfer interested customers via warm transfer to our licensed agents. We will monitor transfer rates and the bind rate on transferred leads to ensure the quality of the screening and transferred leads.

Responsibilities

+ Handle outbound prospective customer leads through the dialer system.

+ Screen prospective customers for interest in speaking to a licensed agent.

+ Review existing quotes or provide new quotes as necessary.

+ Warm transfer interested customers to licensed agents.

+ Maintain a high transfer rate and ensure quality of screened and transferred leads.

Essential Skills

+ Excellent written and interpersonal communication skills.

+ Time management skills.

+ Customer service and/or sales phone experience (1-2 years in a call center or similar role).

+ Satisfactory computer and typing skills.

+ Must have a PC.

+ High School Diploma.

Additional Skills & Qualifications

+ Positive attitude.

+ Good communication skills.

+ Willingness to help peers.

+ Insurance experience is a plus but not required.

Work Environment

FULLY REMOTE!!

Candidates must have an appropriate place to work free of distractions. Candidates will have a set schedule with a 40-hour work week.

Different schedules are available, which could fall between Monday through Friday from 7am to 7pm CST, or a Tuesday to Saturday shift from 9am to 5pm CST.

If interested in working Saturdays, candidates will have Sunday off and can choose any other weekday off during the week. Core hours needed during the traditional work week are 9:00am to 5:30pm CST.

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jun 11, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.