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Health Information Coordinator 2

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Health Information Coordinator 2

Salary

$2,784.00 - $5,009.00 Monthly

Location

New Orleans, LA

Job Type

Classified

Job Number

MHSD-50615312-TA

Department

Metropolitan Human Services District

Opening Date

06/09/2025

Closing Date

6/18/2025 11:59 PM Central

+ Description

+ Benefits

About this Job

Job Number: MHSD-50615312-TA

Metropolitan Human Services District

MHSD is one of ten districts across Louisiana, created by the state legislature in 2003 to oversee the delivery of publicly funded, community-based mental health, addictive disorders and developmental disabilities services to our area. MHSD serves adults, children and families of Orleans, Plaquemines and St. Bernard Parishes. In particular, we serve residents who are uninsured, or Medicaid eligible/covered, individuals suffering from mental illness, individuals suffering from addiction, and individuals who have developmental and/or intellectual disabilities.

Minimum Qualifications

One year of experience in administrative services in a medical setting.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=176300) .

Job Duties and Other Information

Job Duties:

• Responsible for collection and data entry of complete and accurate client demographic and financial information, along with other identified data elements required by agency policy and procedure.

• Responsible for greeting, directing and completing status of individuals scheduled daily.

• Responsible for clear and complete explanation and communication to individuals of clinic processes, individual rights/responsibilities, consent for treatment and completion of all intake paperwork, as required by MHSD policies and procedures. This may include the collection of intake documents utilizing online platforms.

• Maintain daily, weekly and monthly logs of reports to be turned in as scheduled.

• Assist individuals with Medicaid Enrollment

• Verify insurance eligibility on all individuals using Passport One Source.

• Complies with agency and departmental procedures, including those for which measurement indicators and goals have been established.

• Collects and scans all required documentation and uploads it into Electronic Health Record (EHR), including documents collected in person and electronically

• Responsible for MHSD survey administration and data entry

• As a part of the registration process, responsible for Telehealth connectivity validations

• Use the EHR to schedule follow-up appointments

• Use the EHR to re-schedule appointments in clinic for providers and administrators. (Care Center will reschedule appointments for incoming callers)

• Transferring calls within the agency

• Checking the registration team's voicemail and calling the person back, if necessary

• Logging into and actively using agency software that support job duties.

• Keeps Supervisor informed of any issues and/or challenges.

• Establishes and maintains positive and productive work environment, including good working relationships with all clinic staff.

• Accurately schedules individuals for Behavioral Health services provided by MHSD clinical staff.

• Responsible for notifying individuals at least 24 hours in advance of scheduled appointments, cancellations or reschedules due to facility closures.

• Operates and maintains office equipment, including computer and required peripherals.

• Serves as backup to other Registration and Front desk staff, as necessary.

• Maintains confidentiality in all matters related to clients and staff.

• Completes other job duties as assigned and designated as part of the registration process

Position-Specific Details:

We are currently hiring for a Health Information Coordinator 2

The incumbent in the Health Information Coordinator 2 position plays a crucial role in the management and organization of healthcare data within the Metropolitan Human Services District (MHSD) – Carelogic - Electronic Health Record (EHR) system(s), in accordance with the agency’s admissions and billing criteria. The incumbent is responsible for overseeing the accurate and secure collection, storage, and retrieval of person served information, as well as ensuring compliance with all relevant healthcare regulations. The incumbent in the Health Information Coordinator position collaborates with various internal healthcare professionals/clinicians to maintain the integrity and accessibility of health records.

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:

Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.

Managing Time:The ability to control your time to increase effectiveness, efficiency, or productivity.

Thinking Critically: The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion.

Note: regarding the advertised pay range: The advertised maximum amount listed is the maximum salary a person can make while in this title/level over their career and not the maximum amount we are allowed to pay a new hire.

The actual starting salary depends on the education and experience of the selected applicant.

How to Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*ResumesWILL NOTbe accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.*

For further information about this vacancy contact:

Tanisha Alexander

MHSD HR Business Partner

[email protected]

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

+ New Year's Day

+ Martin Luther King, Jr. Day,

+ Mardi Gras,

+ Good Friday,

+ Memorial Day,

+ Independence Day,

+ Labor Day,

+ Veteran's Day,

+ Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

+ Teacher's Retirement System of Louisiana (www.trsl.org),

+ Louisiana School Employees Retirement System (www.lsers.net), among others

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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