• Event Services Assistant

    ASM Global (Grand Rapids, MI)


    POSITION: Event Services Assistant

     

    DEPARTMENT: Event Services

     

    REPORTS TO: Director of Event Services and Operations

     

    FLSA STATUS: Hourly, Non-exempt

    LEGENDS & ASM GLOBAL

    Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

     

    Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

     

    ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

     

    Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

    THE ROLE

    Essential Duties and Responsibilities

     

    (Other duties may be assigned)

     

    + Organizes, updates, and maintains file systems, calendars, and other records for Event Services.

    + Assists with site visits and tours when appropriate.

    + Attend weekly staff and event meetings.

    + Receptionist support when needed.

    + Show coverage for the expo floor, ballroom events, and meeting space as scheduled.

    + Operates radio and dispatch system in professional and courteous manner.

    + Liaison to clients for basic information.

    + Supports Event Manager with day-to-day operations.

    + Assists with other duties as assigned such as fire inspections and room conversions.

    + Provides support to Sales and Event Services Department.

    + Coordinates 1 to 3 events per month.

    Supervisory Responsibilities

    This position does not have supervisory responsibilities.

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    Education and/or Experience

     

    + High School diploma or G.E.D.

    + Two years related administrative experience

    + Hospitality background is preferred

     

    Skills and Abilities

     

    + Ability to use all office equipment, computer, calculator, copy machines.

    + Ability to prioritize tasks and to handle multiple tasks at a time.

    + Good communication, problem solving and organizational skills.

     

    Computer Skills

     

    To perform this job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software and be proficient in Microsoft Word, Excel, Outlook, and PowerPoint. Background in industry standard software systems a plus but not required. Ability to use is preferred but not required.

    WORKING CONDITIONS

    Physical Demands

     

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to sit or stand for long hours: type and operate office machines; to talk and hear on the telephone. Specific vision abilities required by this job include close vision to handle office correspondence. Being present on the show floor requires the ability to stand for long periods of time as well as strength to occasionally set tables and chairs.

    NOTE:

    The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

     

    Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.