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Job Description

Treasury Management Implementation Specialist II The Treasury Management Implementation Specialist will be responsible for all aspects of the development and implementation of assigned products and provides a single point of contact for internal and external customers throughout the implementation process. Requires close collaboration across all Treasury Management departments, operations, and other internal bank colleagues. Responsibilities Manage the delivery and success of small to mid-level complexity projects and Treasury Management product implementations. Organize and execute a large volume of customer implementations primarily focused on core Treasury Management service. Manage risk and customer-impacting issues during product implementations; includes tracking, mitigating, and problem resolution. Communicate effectively with customer and stakeholders. Manage the integration of client-dependent tasks and review deliverables with clients. Provide technical and analytical guidance to customers and internal partners. Manages timeline, quality, and customer expectations throughout the life of implementation projects. Manage a portfolio of customer requests varying in size, volume, and complexity. Serve as a subject matter expert of low-complexity/core Treasury Management products and how they operate. Offer creative solutions to the increasingly complex problems faced by customers in the Treasury Management industry. Be knowledgeable about how common accounting/ERP systems interact with Comerica's products in order to determine compatibility. Ability to work independently and also provide positive contributions in a team-environment. Demonstrate ability to follow tasks through to completion with minimum supervision. Possess the ability to simultaneously handle multiple tasks with flexibility and good judgment. Demonstrate well-developed time management and prioritization skills. Possess excellent written and verbal communication skills.

Qualifications

Qualifications

+ Bachelor's degree from an accredited university or 4 years of relevant experience

+ 3 years financial services operations or Treasury Management experience

+ 3 years external customer service experience

+ 3 years working with Microsoft Office products including Microsoft Teams

+ 1 year of experience working with Treasury Management and/or Corporate Cash Management systems implementations preferred

About Comerica

We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.

Upon offer, Comerica conducts a comprehensive background and fingerprint check. Your fingerprints will be used to check the criminal history records of the FBI and may be subscribed in the FBI's Record of Arrest and Prosecution Background ("RAP Back") service, which provides ongoing notification to the Company of any updates to your criminal history.

NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.

Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.

Comerica is proud to be an Equal Opportunity Employer-disability/veteran