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Senior Telecommunications Agent Site Development

Location:

Tempe, AZ, US

Date: Jun 4, 2025

**Requisition ID** : 18868

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

+ Pension Plan (at no cost to the employee)

+ 401(k) plan with employer matching

+ Available your first day: Medical, vision, dental, and life insurance

+ Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)

+ Parental leave (up to 4 weeks) and adoption assistance

+ Wellness programs (including access to a recreation and fitness facility)

+ Short and long-term disability plans

+ Tuition assistance for both undergraduate and graduate programs

+ 10 Employee Resource Groups for career development, community service, and networking

Summary

Serves as the primary customer contact for SRP Commercial Service’s diverse telecommunications offerings from wireless site development to dark fiber licensing. Responsible for consulting with prospective and existing customers, assessing technical and business requirements, and orchestrate the successful completion of projects that drive both customer goals and revenue growth for SRP. Manage cell site entitlement and fiber deployments. Requires knowledge of cellular network deployment, wireless site construction principles and process, fiber architecture, design and implementation.

What You'll Do

+ Performs technical support of business development activities by consulting with prospective customers, assessing customer requirements and analyzing conceptual designs and solutions.

+ Contributes to the preparation of Master License Agreements, site license agreements, non-disclosure agreements, product orders, and quotes with a specific understanding of unique circumstances concerning telecommunications implementation on electric and water infrastructure.

+ Initiates and reviews site and network drawings and plans from internal and external engineering, design and construction groups to ensure accuracy and conformance with existing policies.

+ Monitors and manages project plans that coordinate the tasks, activities and changing requirements of various parties (internal departments, customers, vendors, governmental agencies, and other stakeholders).

+ Supports and participates in trade shows, exhibits and other sales, marketing and customer-related events.

+ Prepares and presents zoning applications in accordance with local municipal ordinances.

+ Thorough knowledge of all phases of customer dark fiber implementation processes.

+ Frequent travel which may occasionally be out-of-town.

+ Gathers and applies competitive industry intelligence, such as industry trends, market conditions, mergers and acquisitions.

+ Serves as liaison among internal groups and with customers as necessary to reach overall project milestones.

What It Takes To Succeed

+ Extensive contact with external customers and vendors to provide tailored solutions that encompass technical feasibility, pricing, and meeting SRP’s goals.

+ Exceptional customer service skills. Must be able to act as the "face of SRP and SRP Telecom department" and exhibit J.D. Power Award level of service and professionalism.

+ Economic and business development/marketing skills, with a focus on the telecom industry.

+ Knowledge of all phases of wireless carrier network deployment processes.

+ Deep understanding of dark fiber licensing. and establishing all legal documents necessary for the use of SRP’s fiber optic network.

+ Demonstrated project management and organizational skills. with the ability to shift between tactical operations to strategy concepts.

+ Experience in team-based organizations and working on multiple tasks simultaneously under minimal supervision. Must be extremely customer-focused, self-directed and motivated by the opportunity to create solutions for customers while adding value to the community.

+ Excellent Microsoft Office spreadsheet, word processing, database customer relationship management (CRM) and presentation application skills. Experience with GIS systems highly desirable with special emphasis on ESRI ArcView and Smallworld.

+ Oral and written communication skills, with particular emphasis on formal and informal presentation skills.

+ The ability to communicate with people of varying degrees of technical literacy up to C-Level executives is imperative.

Experience

• For a Level 1 (Associate), a minimum of no previous years of experience to two years related experience is required (if no degree, four-six years of relevant experience or equivalent combination of education and related experience totaling four-six years). • For a Level 2 (Journey), a minimum of two years of experience to five years related experience is required (if no degree, six-nine years of relevant experience or equivalent combination of education and related experience totaling six-nine years). • For a Level 3 (Senior), a minimum of five years of related experience is required (if no degree, nine years of relevant experience or equivalent combination of education and related experience totaling nine years).

Education

A bachelor’s degree related to the assignment from an accredited institution is preferred.

Hybrid Workplace

SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona.

Drug/Alcohol Policy Statement

To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.

Equal Opportunity Employer Statement

Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.

Work Authorization

All candidates must be legally authorized to work in the United States.

Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.

**Nearest Major Market:** Phoenix