• Human Resources Coordinator Intermediate Associate

    University of Michigan (Ann Arbor, MI)


    Human Resources Coordinator Intermediate Associate

    Job Summary

    The University of Michigan Shared Services Center (U-M SSC) is a customer service organization focused on providing user-friendly and cost-effective administrative services to the university community. The SSC offers key financial and human resource transaction services to customers.

     

    Reporting to the HR Coordinator Supervisor, the HR Coordinator Intermediate Associate serves as a member of the Human Resource Operations Team. You will provide administrative support to numerous University units across campus. In this role, you will process job postings, personnel action requests, payroll changes, payroll reporting, special projects, other complex transactions, and audit inquiries. This is an opt-in service that provides coordination and processing of front-end HR transactions.

    Work Location:

    Because occasional on-site presence may be required, you are expected to live within a reasonable commuting distance to Ann Arbor. You are required to have a high-speed internet connection and a designated working space in your home. Equipment, including a laptop and monitors, will be provided for your use.

    Please note:

    + Visa sponsorship is not available for this position

     

    Why Work at Michigan?

     

    In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include:

     

    + Seven paid holidays and four paid season days.

    + A retirement plan that provides two-for-one matching contributions with immediate vesting

    + Many choices for comprehensive health insurance

    + Life insurance

    + Long-term disability coverage

    + Flexible spending accounts for healthcare and dependent care expenses

    Responsibilities*

    + Develop subject matter expertise in the area of HR through on-the-job training.

    + Spend 80% of the time completing transactions.

    + Handle a high volume of tickets using a case management tool to open, document, process, and resolve tickets.

    + Manage job openings and HR job data in U-M software.

    + Process employment records for staff, faculty, non-students, and students.

    + Conduct resume review and interview scheduling.

    + Work in a collaborative environment with business partners, customers, and colleagues.

    + Participate in continuous process improvement projects.

    Required Qualifications*

    + High school diploma or equivalent

    + 1+ years of experience providing customer service

    + Intermediate level proficiency with data entry and computer skills

    + 1+ years of experience with business software solutions

     

    Modes of Work

     

    Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .

     

    Additional Information

     

    The University of Michigan, with an operating budget of more than $10 billion, is a leader in higher education. U-M SSC provides administrative support related to financial and human resources in the following areas: Accounts Payable, Travel and Expense, General Accounting, Accounts Receivable, Benefits, HR Data Management, Time and Leave, and Employment Process. To learn more about U-M SSC, please visit our website: www.ssc.umich.edu.

     

    Application Deadline

     

    Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled.

     

    U-M EEO Statement

     

    The University of Michigan is an equal employment opportunity employer.

     

    Job Detail

     

    Job Opening ID

     

    264787

     

    Working Title

     

    Human Resources Coordinator Intermediate Associate

     

    Job Title

     

    HR Assistant Intermediate

     

    Work Location

     

    Ann Arbor Campus

     

    Ann Arbor, MI

     

    Modes of Work

     

    Mobile/Remote

     

    Full/Part Time

     

    Full-Time

     

    Regular/Temporary

     

    Regular

     

    FLSA Status

     

    Nonexempt

     

    Organizational Group

     

    Shared Services Ctr

     

    Department

     

    Shared Services Center - HR

     

    Posting Begin/End Date

     

    6/09/2025 - 6/16/2025

     

    Salary

     

    $36,810.00 - $44,200.00

     

    Career Interest

     

    Human Resources