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Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

**Summary:** The Director of Continuing Care Services Business Development oversees operations and programs for Home Health, Hospice Coordinators, and Home Care Specialists. Responsibilities include managing budgets, Central Intake, and clinical/non-clinical teams across multiple hospitals, with a focus on departmental growth, teamwork, and high-quality patient care.

Responsibilities

+ Continuing Care Services Operations- Plays a key role in supporting throughput and facilitating timely discharges to care at home by coordinating with hospital teams, ensuring appropriate resources are in place, and streamlining transitions for patients requiring home-based care services. Collaborates with interdisciplinary teams in each department to plan for and address issues with changing patient care delivery system and services. Provides guidance and follow-up with the team to ensure that any changes are implemented as planned. Develops and implements standards of practice within areas of responsibility that enhance quality of services provided and ensures compliance with regulatory agencies by remaining current on these regulations and informing others of updates and/or changes needed. Collaborates with clinical managers in overseeing clinical teams and in planning for area(s) of responsibility. Guides and counsels coordinators and Department Directors to assist them in improving all aspects of home health, home care or hospice services provided through the staff.

+ Collaboration: Collaborates closely with Case Managers and Clinical Supervisors within the Hospitals to establish positive working relationships, educate on regulatory changes occurring in CCS departments, Market all services within the hospital to case management, hospitalists and Clinical Managers providing data regarding the ability of CCS to provide high quality care to patients in the community.

+ Leading People - Leads people toward meeting the organization's vision, mission, and goals. Provides an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Treats sensitive or confidential information appropriately. Works to improve and reinforce performance of others. Delegates assignments, clarifies expectations and holds others accountable for achieving results related to their area of responsibility. Encourages workforce engagement by building a commitment to excellence. Works collaboratively toward solutions that accomplish organizational objectives.

+ Leading Change - Initiates and manages the change process, taking steps to remove barriers or accelerate its pace. Communicates a compelling vision and need for change that generates excitement, enthusiasm, and commitment to the process. Clearly communicates the direction, required performance, and challenges of change to all involved parties. Identifies and enlists the support of key individuals and groups to move the change forward. Obtains and provides resources to implement change initiatives. Serves as a role model by demonstrating commitment to innovation and continuous improvement in organizational performance.

+ Results Driven - Exceeds departmental and organizational goals and customer expectations. Makes decisions that produce high-quality results by applying knowledge, analyzing problems, and calculating risks. Delivers high-quality services and is committed to continuous improvement. Understands the overall financial performance of the organization and applies financial concepts and practices to establish and maintain realistic budgets. Uses financial information to monitor overall financial status of operations.

Other Information

Other information:

Education Requirements:

+ Bachelor’s degree in an appropriate discipline.

Licensure/Certification Requirements:

+ Clinical license preferred. (either as PT, OT, or RN) by the State of North Carolina.

Professional Experience Requirements:

+ Four (4) years of clinical experience, including two (2) years in home health management/administration or hospice management/administration.

Knowledge/Skills/and Abilities** **Requirements:

+ Understands and applies principles, procedures, requirements, regulations, and policies related to specialized expertise.

Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: Continuing Care Intake

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $50.99 - $73.28 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.