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Employment Type:

Full time

Shift:

Day Shift

Description:

Provider and Community Relations Liaison** **– Medical Imaging - Albany, NY - FT

If you are looking for a Marketing Specialist position specializing in Medical Imaging, this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places. This position is based out of 3 Atrium Drive, Albany NY.

Position Highlights:

+ **Quality of Life:** Where career opportunities and quality of life converge

+ **Advancement:** Strong orientation program, generous tuition allowance and career development

+ **Office Hours:** Monday - Friday

What you will do:

The Provider and Community Relations Liaison builds and maintains relationships with referring provider offices. Delivers marketing material, creates an awareness of services provided at each Medical Imaging site. Collaborates with Medical Imaging Leadership.

Responsibilities:

+ Provider Office Interface: Build and maintain relationships with referring office clinicians and service line colleagues. Deliver marketing material, create an awareness of services provided at each Medical Imaging site. Develops an understanding of individual office needs, provide feedback – both positive and negative – from offices to Ambulatory Imaging and Medical Imaging Scheduling team.

+ Marketing/Website Management: Develop marketing materials for distribution to referring offices, monitor and initiate changes to information appearing on SPHP Medical Imaging landing page.

+ Office Visits/Coordination. Develop a set schedule for visiting all referring offices based on geographic location and set a defined timeline for how often to visit. Identify the current office decision makers/leaders and utilize that knowledge to help leverage SPHP business interests. Resolve any scheduling/access/report turnaround issues or personnel challenges that offices report. Provide feedback and recommendations to Medical Imaging Leadership team. Recommend when offices should be visited by the Director/Radiologist or both. Coordinate meeting.

+ Referral Improvement: Recognize patterns of decreasing/increasing referral business. Use experience and customer service skills to make suggestions for improvements where we can capitalize growth by providing specialized services or focused attention. Utilizes EPIC reports to document and highlight referral patterns, competition for future growth opportunities. Meet with leadership to provide updates and feedback

+ Strategy and Growth. Maintain awareness of current market forces and conditions. Analyze and prepare a SWOT for Medical Imaging to identify Strengths, Weaknesses, Opportunities and Threats. Identify growth opportunities through reaching out to new offices that might provide additional volumes or through existing offices which have the potential for new growth. Identify existing offices that might need additional attention. Collaborate with Medical Imaging Leadership team for feedback and implementation plan.

+ Community Involvement: Lead, participate and support organizational activities, recognition days, propose funding development activities, and organization sponsored community events.

+ Courier services. Provide occasional courier services when necessary for Imaging sites to Radiologists.

+ Present excellent presentation, communication and organizational skills.

+ Perform other related duties as assigned.

What you will need:

+ Bachelor’s degree required.

+ Medical knowledge, marketing, and community relations experience desired.

**Pay Range** : $25.85- $37.50

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran