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Working Title:

MnSCU Academic Prof 1 Admissions Representative

Institution:

Northwest Technical College

Classification Title:

MnSCU Academic Professional 1

Bargaining Unit / Union:

214: Minnesota Association of Professional Employees

City:

Bemidji

FLSA:

Non Job Exempt

Full Time / Part Time:

Full time

Employment Condition:

Unclassified - Unlimited Academic

Salary Range:

Job Description

**Northwest Technical College** **(NTC)** invites applicants to join our team as an **Admissions Representative.** The Admissions Representative is responsible for the recruitment and retention of new and current students to NTC. Admission Representatives are responsible in activities and tasks that result in moving students through the enrollment funnel to registration. The enrollment funnel includes the following critical processes: Prospect Generation, Inquiry Management, Application Development and Admission to Enrollment. The primary objective is to meet or exceed established enrollment goals. This individual will also serve students in the One Stop office and act as the liaison for certain academic programs

Responsibilities of the Admissions Representative include:

+ **Recruitment and Outreach. (40%)**

+ Prospect Generation – Representing NTC at high schools, college fairs, and community/business events to generate prospective student interest. Planning and coordinating recruitment activities in alignment with NTC’s Recruitment Plan, including scheduling visits and managing communication campaigns in the Customer Relationship Management (CRM). Maintaining ongoing communication with prospective students and assisting with the application process. Using data and trending analysis to identify strategic recruitment opportunities.

+ Recruitment & Event Planning – Coordinating and supporting recruitment events including Campus Preview Days, and other outreach events. Contributing to mapping, planning, and evaluation efforts to improve recruitment strategies. Analyzing enrollment data and evaluating recruitment territory effectiveness. Helping shape innovative recruitment practices and contributing to strategic enrollment planning. Delivering engaging presentations to groups of various sizes to promote NTC. Representing NTC at information nights, campus tours, preview days, and other special events.

+ Outreach – Promoting a strong, positive image of NTC through consistent public engagement and accurate dissemination of college and program information. Contributing to marketing and branding initiatives and delivering outreach events that provide meaningful and memorable experiences for the community.

+ **Student Engagement.** **(40%)**

+ Inquiry Management - Engaging with prospective students, parents, families, and transfer students both on campus and virtually. Ensuring timely follow-up and accurate data entry into the CRM. Clearly communicating admissions criteria, academic program details, and student life opportunities. Crafting and distributing professional, timely messages to target audiences through a variety of communication channels. Assisting in identifying and tracking target populations using the CRM and ensuring all inquiries are addressed thoroughly. Acting as a liaison to connect students with appropriate campus resources.

+ Applications to Enrollment (Yield Management) - Supporting applicants throughout the stages of the enrollment process by assisting with incomplete applications and ensuring timely submission of all required documentation. When students are accepted, providing academic advising and facilitating registration. Tracking participation in advising and registration sessions, following up with students who do not attend. Actively monitoring and reducing student “melt” through consistent, proactive communication from registration through the first week of classes.

+ **One Stop Student Services Representative.** **(20%)**

+ Serving as a primary point of contact for prospective and current students, providing initial support across key student service areas including admissions, records, registration, and financial aid. Acting as a knowledgeable and helpful resource within the One Stop office, ensuring students receive accurate information and seamless service.

+ Additional responsibilities include assisting with campus events, outreach initiatives, and the scheduling and proctoring of exams. Serving as a liaison for the Admissions Office on campus committees and actively participating in office meetings and cross-departmental work groups.

Salary Range:

Depends on Qualifications; current pay range is $23.63 - $34.18 per hour

Minimum Qualifications

+ Customer service experience.

+ Knowledge of advising concepts/techniques.

+ Experience and skill with relevant computer hardware and software applications, preferably MS Office (including Word, Excel, Access, PowerPoint, Publisher and Outlook).

+ Excellent communication and public relations skills with internal and external partners.

+ Must possess valid class D Minnesota Driver’s License.

Preferred Qualification

+ Bachelor’s Degree or two (2) years of work experience.

+ Knowledge and experience with the admissions recruitment funnel and Customer Relationship Management usage.

+ Experience in student services.

+ Knowledge of and experience with Technical Education.

+ A demonstrated commitment to the principles of diversity, equity, inclusion, and anti-racism.

Other Requirements

+ All applicants must be able to lawfully accept employment in the United States at the time of an offer of employment.

+ Employment for this position is covered by the collective bargaining agreement for the Minnesota Association of Professional Employees (MAPE), which can be found at https://mn.gov/mmb/employee-relations/labor-relations/labor/mape.jsp

+ In accordance with the Minnesota State Colleges and Universities (MinnState) Vehicle Fleet Safety Program, faculty and staff driving on college/university business, who use a rental or state vehicle, shall be required to complete a vehicle Use Agreement form and conform to MinnState's vehicle use criteria and consent to motor vehicle records check annually.

+ NTC is a tobacco free workplace (see policy) (https://www.ntcmn.edu/about/wp-content/uploads/sites/7/2021/11/policies-1040-1-01-Tobacco-free-Environment.pdf)

Work Shift (Hours / Days of work)

Unlimited / Non-Exempt / Full-time / Occasional evening, weekend and overnight travel will be required.

Telework (Yes/No)

Telework currently unavailable for this position.

**Inquiries about the position** :

Melissa Heglund, Director of Enrollment & Student Success

Email: [email protected]

Phone: (218) 333-6615

If you have general questions about this posting or submitting an application, contact Mary Miller at [email protected]

About

COLLEGE / COMMUNITY

WHY BEMIDJI:

It’s more than a job. It’s an opportunity for the extraordinary.

_On the idyllic shores of Lake Bemidji, cradled among the limitless natural beauty of the North Woods and neighbored by Minnesota’s three largest Indigenous nations, Bemidji State University and Northwest Technical College offer opportunities for the extraordinary._

Northwest Technical College, one of only three pure technical colleges remaining in Minnesota, helps around 1,000 students align their education with their employment goals. NTC offers more than three dozen certificates, diplomas, and degrees in five career paths. For more than 50 years, NTC has prepared students for fulfilling careers in well-paying, in-demand fields. NTC's accessible, affordable, hands-on programs also help employers meet their ever-growing need for a highly skilled workforce. With an open-enrollment policy and affordable tuition, NTC meets students where they are with a convenient mix of on-campus, online, and hybrid courses.

NTC is a member of the Minnesota State system of colleges and universities, the third-largest system of higher education institutions in the United States. It shares a unique alignment with Bemidji State University, with administration and student services generally having dual responsibilities to serve both campuses. Through this alignment, NTC students can take advantage of services, support, activities, and opportunities at BSU that expand and enhance their college experience — such as full access to BSU’s library and the ability to live in BSU’s on-campus resident housing.

For the first time, a joint strategic planning process will guide the future directions for both institutions. The schools are pursuing four shared strategic priorities: student success, the Nisidotaading initiative, northern distinction, and telling our story. These priorities will serve as the foundations for master planning processes for facilities, academic programs, fundraising, information technology, intercollegiate athletics, and diversity, equity, and inclusion, among others.

At Minnesota State, the work we do is more than just a job. In their pursuit of purpose, connection, and growth, our employees play a critical role on our campuses. They develop policies, provide essential services, and work to improve the well-being and quality of life for our students and for all Minnesotans. Minnesota State is committed to equity and inclusion, and we invest in our employees by providing benefits, support resources, and training and development opportunities. **Unlock your potential through possibility.**

The City of Bemidji

Bemidji State University and Northwest Technical College lie amid the lakes and forests of northern Minnesota. Bemidji State occupies a wooded campus along the western shore of Lake Bemidji while Northwest Technical College lies just three miles east, near Bemidji’s robust industrial district.

The city sits between Minnesota’s three largest American Indian tribal nations: the Leech Lake Band of Ojibwe, the Red Lake Nation and the White Earth Nation. When settling the Bemidji area in 1750, the Ojibwe people named the lake Bemidjigamaag, which means “a lake with crossing waters” as the Mississippi River flows in from the south and exits on the east. Today, a city proper with a population of around 15,000 serves as a regional economic and cultural hub for about 100,000 Minnesotans.

Located just minutes away from a thriving downtown Bemidji, both the BSU and NTC campus communities have convenient access to affordable restaurants, fine-dining experiences, cozy coffee shops, grocery stores — including a natural foods co-op — city parks, and nearly unlimited outdoor recreational opportunities. Small, locally-owned shops and art sculptures line Bemidji's downtown streets, while national chains are also found in and around the area. The historic Paul Bunyan Playhouse has a calendar of classic shows, restaurants offer weekly live music performances, the First Friday Art Walk provides a tour of new monthly art exhibits, and annual festivals bring the community together throughout the year.

Additionally, the North Woods setting means students, staff, and faculty have a variety of activities available at their fingertips year-round. With more than 400 lakes — and a 240-acre research forest owned by BSU — within 25 miles of the city, there is easy access to kayaking, canoeing, swimming, boating, paddle boarding, hunting, hiking, biking, foraging, fishing, and more. An expansive network of multi-use trail systems is available for running, cross-country skiing, single-track or fat-tire biking, and skijoring. Further, downhill skiing, snowboarding, and tubing lie just north of Bemidji at the Buena Vista Ski Area.

Bemidji is also near two of Minnesota’s 66 state parks: Lake Bemidji State Park, which sits along Lake Bemidji’s northern shore, and Itasca State Park, home to the majestic Mississippi River Headwaters. Both parks are popular recreational and camping destinations where locals and tourists gather for sailing, swimming, and fishing during the summer months, and skating, hockey, curling, and—yes—more fishing in the winter.

Of course, no tour of Bemidji is complete without a visit to — and a selfie with — its two most famous residents: the iconic statues of Paul Bunyan and his trusty companion, Babe the Blue Ox. The famed duo, which has greeted visitors to Bemidji since 1937, is on the National Register of Historic Places and was once ranked by Kodak as the second most-photographed statue in America.

For further information, visit our website at:** **https://www.ntcmn.edu

**Review a "special report on how this former lumber town has rebuilt itself as a high-speed, regional center of enterprise" at** Bemidji 2.0 (http://tcbmag.com/news/articles/2017/february/bemidji-2-0) .

Other Resources:

+ Visit Bemidji – https://www.visitbemidji.com/

+ 218 Relocate / Greater Bemidji – https://www.218relocate.com/

+ Bemidji Area Chamber of Commerce – https://www.bemidji.org/

+ Explore Minnesota – https://www.exploreminnesota.com/article/top-things-to-do-bemidji

Statement of Notice

Northwest Technical College prohibits discrimination and sexual violence of any kind. Contact the Title IX Coordinator if you have concerns regarding discrimination and/or sexual violence.

Per Minnesota State System Procedure 1B.3.1 , all universities and colleges must provide contact information of their Title IX Coordinator.

Megan Zothman, Campus Human Resources Officer & Title IX Coordinator

Email: [email protected] or [email protected]

Phone: (218) 755-2502

1500 Birchmont Drive NE, Deputy Hall, Room 335, Bemidji, MN 56601

_Northwest Technical College is an Affirmative Action Equal Opportunity Employer and Educator. This document is available in alternative formats to individuals with disabilities. Consumers with hearing or speech disabilities may contact us via their preferred Telecommunications Relay Service._

Benefits Information:

At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.

Desired Start Date:

08-11-2025

Position End Date:

Open Date:

06-09-2025

Close Date:

07-09-2025

Posting Contact Name:

Mary Miller

Posting Contact Email:

[email protected]