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**Additional Information** Relocation Assistance Available

**Job Number** 25094264

**Job Category** Event Management

**Location** Orlando World Center Marriott, 8701 World Center Drive, Orlando, Florida, United States, 32821VIEW ON MAP (https://www.google.com/maps?q=Orlando%20World%20Center%20Marriott%2C%208701%20World%20Center%20Drive%2C%20Orlando%2C%20Florida%2C%20United%20States%2C%2032821)

**Schedule** Full Time

**Located Remotely?** N

**Position Type** Management

JOB SUMMARY

Manages group rooms inventory and validate that group inventory is allocated and restricted properly to maximize revenue and profits. Provides group inventory management and group billing functional expertise to hotel leadership, event planning team, account/finance team, and revenue management team. Position has responsibility and oversight of the group housing team responsible for building relationships and the operational leader of the group housing team. Responsible for recruitment, interviewing, on-boarding and training of group housing team members. Direct report to the Director of Group Services and provides leadership report to the manager of group housing.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 4 years’ experience in the revenue management, sales and marketing, or related professional area.

OR

• 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 2 -4 years’ experience in the revenue management, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Analyzing and Reporting

• Compiles information, analyzes and monitors actual sales against projected sales.

• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

• Generates and provides accurate and timely results in the form of reports, presentations, etc.

• Accurately participates in the weekly and long range forecasts.

Managing Projects and Strategy

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

• Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.

• Demonstrates knowledge of job-relevant issues, products, systems, and processes.

• Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.

• Understands and accurately represents individual property sales needs.

• Manages group room authorizations, rates and restrictions.

• Knows of total hotel revenue management concepts, processes and strategies (including sales cycles and trends, account management, pricing, and inventory management).

• Provides and supports recommendations to improve effectiveness of revenue management processes.

• Provides group inventory management and group billing functional expertise to hotel leadership, event planning team, account/finance team, and revenue management team.

• Manages group billing processes, including set up, preparation, and final bill review and collection.

• Maintains accurate information in all systems (Marsha, CI, PMS, Passkey, etc.).

Supports and cultivates internal and external key stakeholder relationships in a proactive manner.

• Provides recommendations to improve effectiveness of and group billing processes.

• Verifies that technical questions relating to reservations and property management systems are escalated to the correct support desk in a timely manner.

• Acts as a liaison, when necessary, between property and regional/corporate systems support.

• Attends staff/forecast/strategy/billing meetings as requested by property.

• Development of ongoing/continuous training for supervisors and subordinates in Group Services department.

Building Successful Relationships

• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).

• Develops and manages internal key stakeholder relationships..

• Supports the Director of Group Services , when necessary, between Sales, Reservations, and property management systems

Managing and Conducting Human Resources Activities

• Interviews and hires employees with the appropriate skills to meet the business needs of the operation.

• Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training successfully perform their job.

• Uses all available on the job training tools for employees.

• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.

• Conducts employee performance appraisals according to Standard Operating Procedures.

• Administers incentive programs.

• Establishes and maintains open, collaborative relationships with employees and verifies that employees do the same within the team.

• Solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns on a continuous bases.

The salary range for this position is $80,000 to $106,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.