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Front Desk Coordinator
- Robert Half Office Team (New York, NY)
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Description • Lead all aspects of Reception, Front of House and Concierge functions, and all associated duties.
• Provide a friendly and welcoming experience to all employees, visitors and guests entering the office.
• Lead the guest experience on both arrival to and departure from the office.
• Meet and greet any clients, customers, and visitors to the offices in a friendly and professional manner.
• Offer concierge-style services to all guests, supporting with queries and assisting as required.
• Take ownership of the reception area, maintaining high standards and always positively representing the business.
• Partner with the Security team to promote a positive and welcoming atmosphere on entry into the building.
• Monitor T2’s main telephone line and direct calls to the appropriate party.
• Ensure the reception desk and phones are always supported, through effective organization and collaborating with colleagues.
• Assist with on-site events, continuing an exemplary guest experience as required.
• Provide support with workplace ticketing requests via ServiceNow, responding to relevant queries and acting as a quick-response contact for the workplace team.
• Support with courier deliveries, engaging with employees and the broader workplace team on the booking process and ensuring outgoing items are dispatched as requested.
• Handle incoming mail, working with workplace support to arrange pick up of deliveries
• Monitor and schedule conference rooms, private offices and guest flex desk as needed
• Produce and maintain local information guides as a source of knowledge for employees and guests, establishing relationships to support recommendations for restaurants, hotels, taxis/airport transfers, parking etc.
• Support additional projects as needed Requirements Administrative Assistance, Answering Multi-Line Phone System, Concierge Services, Customer Service, Data Entry, Interpersonal Skills, Microsoft Excel, Microsoft Outlook, Microsoft Word, Organizing Files TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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