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NY HELP Yes

Agency Education Department, State

Title Museum Support Services Specialist 2 (NY HELPS), Box OCE-1537/27501

Occupational Category No Preference

Salary Grade 18

Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $66951 to $85138 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address Office of Cultural Education

NYS Museum

City Albany

State NY

Zip Code 12234

Duties Description The New York Education Department’s (NYSED) Office of Cultural Education (OCE) seeking to fill a Museum Support Services Specialist 2 (MSSS2) position, in the Office of Cultural Education at the New York State Museum (NYSM). Under the supervision of the State Librarian and Assistant Commissioner, the MSSS2 duties will include, but not be limited to, the following:• Sole point person for a multitude of the NYS Museum's/NYSED’s Office of Cultural Education (OCE) programs, events, meetings, and celebrations. Coordination of exhibition openings, press conferences, training sessions, special events with community partners, public museum programs, and private functions; • Respond promptly and professionally to customer inquiries from initial contact through completion of events to provide a full-service continuity of service including planning, implementing, day of contact problem solving to completion of events with proactive attitude, strong problem-solving skills and customer-focused mindset. Flexibility to assist with on-site event operations, which may require evening and weekend availability well into future scheduling while initiating and maintaining relationships across a diverse set of stakeholders. Work with customers to distill event desires into an event the facility can deliver. Ensure vision of event comes to fruition by attending events. Sometimes events happening simultaneously;• Coordinate, schedule, and implement the use of various venues within the OCE for above events. From exhibition halls to small meeting rooms. Shepard the details of availability, security, technology, apparatus, and housekeeping that a large variety of uses require;• Support the NYS Museum's Coordinator of Public Programs. Organize and schedule public programs with staff of the NYSM, collaborative partners within the Office of Cultural Education, and outside programmers from Community Organizations to the NYSED Board of Regents and the Executive Chamber;• Principle contact for State Education Department's Board of Regents, Executive Office, and other state agencies to reserve, plan, and facilitate meetings, trainings, conferences, receptions, retreats, and dinners at the CEC;• Serve as the liaison between community members, public relations, other state organizations and fire safety and security staff in the organization of programming and annual events in the CEC; and • Interface with Museum Education, Public Programs, Visitor Service, and Volunteer service staff to represent the museum and cover the needs of scheduled programs. Coordinating with these teams as well as security, cleaning, catering, and other vendors involved in working various events.

Minimum Qualifications MINIMUM QUALIFICATIONS: NY HELPS This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.NON-COMPETITIVE MINIMUM QUALIFICATIONS: To be considered for appointment through NY HELPS candidates must meet the open-competitive minimum qualifications for this position. The qualifications are:A Bachelor’s degree in education, ethnic studies, gender studies, museum studies, sociology, history, biology, anthropology, archeology, art, or geology, and one year of professional-level experience* in the conceptual development of exhibits or exhibit-related programs for a major institution or agency with an annual visitation of at least 30,000.* A master’s degree in any of the above areas may substitute for a year of experiencePromotion: One year of permanent service as a Museum Support Services Specialist 1Reassignment: Candidates must have one year of permanent competitive or 55b/c service as an Museum Support Services Specialist 2.For information regarding the transfer options of your current title, please visit the Civil Service Career Mobility Office Website. https://careermobilityoffice.cs.ny.gov/cmo/gotit/title-search/index.cfm55b/c Appointment: This position is eligible for 55b/c designation and candidates with 55b/c eligibility are encouraged to apply. Candidates must possess a current 55b/c eligibility letter and the following minimum qualifications:A Bachelor’s degree in education, ethnic studies, gender studies, museum studies, sociology, history, biology, anthropology, archeology, art, or geology, and one year of professional-level experience* in the conceptual development of exhibits or exhibit-related programs for a major institution or agency with an annual visitation of at least 30,000.* A master’s degree in any of the above areas may substitute for a year of experienceIt is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume. Failure to show how you meet the minimum qualifications above may result in disqualification and removal from consideration.

Additional Comments CONDITIONS OF EMPLOYMENT: This will be a permanent, competitive appointment or a permanent, non-competitive appointment. For 55b/c appointment, candidates must possess the minimum qualifications, a current 55b/c eligibility letter and is subject to verification of applicant eligibility. Promotions and transfers may change appointees’ negotiating unit. Candidates should be aware that changes in negotiating units may affect their salary, insurance, and other benefits. Verification of degree will be required at the time of interview for all candidates. The work schedule for this position is 9:00 AM to 5:00 PM, Monday-Friday with additional weekends and holidays as assigned.This position leads to a maximum salary of $85,138 based on annual performance advances. For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.APPLICATION: Qualified candidates should send a resume and letter of interest by June 24, 2025 to [email protected] (email submissions are preferred). Your resume must clearly indicate how you meet the minimum qualifications for this position. You must include the Box number (OCE-1537/27501) of the position in the subject line of your email and cover letter to ensure receipt of your application. Links to application materials will not be accepted (i.e., Google Docs). Your social security number may be required to confirm your eligibility.New York State Education Department (NYSED) is an equal opportunity/affirmative action employer. NYS Human Rights Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, gender identity, prior conviction records, prior arrests, youthful offender adjudications, or sealed records. Interested in a job with New York State, but don’t know where to start? Visit these links for information on working for New York State: • https://www.cs.ny.gov/jobseeker/ • https://www.cs.ny.gov/pio/publications/gettingajob.pdfGenerous benefits of working for New York State, including, but not limited to, the following:Holiday & Paid Time Off• Thirteen (13) paid holidays annually.• Thirteen (13) days of paid vacation leave in year one, increasing to 20+ days with additional years of service. • Five (5) days of paid personal leave annually.• Thirteen (13) days of paid sick leave annually for PEF/CSEA and eight (8) days paid sick leave annually for M/C. • Annual professional leave and educational leave opportunities for eligible staff.Health Care Benefits• Eligible employees and dependents can choose from a variety of affordable and generous health insurance programs.• Family dental and vision benefits at no additional cost.Additional Benefits• Enrollment in the New York State pension system which has earned the distinction of being one of the best-managed and best-funded plans in the nation OR Optional Retirement Defined Contribution Plan with 8% salary match (eligibility requirements apply).• NYS Deferred Compensation and an exclusive 403(b) Optional Retirement Savings Plan.• Paid Parental Leave for all employees and Paid Family Leave (M/C Only). • Public Service Loan Forgiveness (PSLF).• Eligibility for various life insurance options.

Some positions may require additional credentials or a background check to verify your identity.

Name Office of Human Resources Management

Telephone (518) 474-5215

Fax (518) 486-5631

Email Address [email protected]

Address

Street NYS Education Department

89 Washington Avenue, OHRM Room 528 EB

City Albany

State NY

Zip Code 12234

Notes on Applying APPLICATION: Qualified candidates should send a resume and letter of interest by June 24, 2025 to [email protected] (email submissions are preferred). Your resume must clearly indicate how you meet the minimum qualifications for this position. You must include the Box number (OCE-1537/27501) of the position in the subject line of your email and cover letter to ensure receipt of your application. Links to application materials will not be accepted (i.e., Google Docs). Your social security number may be required to confirm your eligibility.