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NY HELP Yes

Agency Empire State Development, NYS

Title Administrative Assistant 1 (NY HELPS) OR Administrative Assistant Trainee 1/ Trainee 2 (NY HELPS)

Occupational Category Clerical, Secretarial, Office Aide

Salary Grade 11

Bargaining Unit ASU - Administrative Services Unit (CSEA)

Salary Range From $47695 to $58447 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 10%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Jefferson

Street Address 317 Washington Street

City Watertown

State NY

Zip Code 13601

Duties Description Under the general direction of the Regional Director, the incumbent of this position will be responsible for providing administrative assistance to the North Country Regional Offices located in Watertown and Plattsburgh. Duties include but are not limited to:• Provide administrative and secretarial support to the North Country Regional Offices.• Maintain Regional Office calendar.• Schedule meetings.• Schedule and attend public hearings (local travel required).• Act as a liaison for representatives of the Department at public hearings; coordinate information presented. • Submit necessary paperwork following public hearings.• Make travel arrangements.• Prepare and maintain expense reports.• Assist with database management.• Answer telephones and handle inquiries in a timely, courteous, and professional manner.• Represent office and serve as initial contact with clients and visitors.• Assist with website and social media posts and monitor content for outdated or inaccurate information.• Order office supplies and maintain inventory.• Coordinate maintenance of office equipment as required.• Perform general clerical duties such as photocopying, faxing, mailing, and filing.• Prepare and disburse correspondence.• Open and distribute mail.• Monitor correspondence prepared for the Director’s signature to assure timeliness, completeness, and accuracy.• Maintain office files, electronic files, follow-up systems, as well as established office procedures.• Other duties as assigned.

Minimum Qualifications NY HELPSThis title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in an NY HELPS title, employees may take part in any promotion examination for which they are qualified.NON-COMPETITIVE MINIMUM QUALIFICATIONS (NY HELPS):Administrative Assistant Trainee 1:Six months of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation. To be advanced to the full performance level of this title you must successfully complete a set training and development program. Upon satisfactory completion of the 12-month training at the Trainee 1, you will automatically advance to Trainee 2.Administrative Assistant Trainee 2:One year of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation. To be advanced to the full performance level of this title you must successfully complete a set training and development program. Upon satisfactory completion of the 12-month training as a Trainee 2 you will advance to the full level of this title without further examination.Administrative Assistant 1:Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation.Substitutions for Administrative Assistant 1:Certification (e.g., IAAP Certified Administrative Professional) or associate’s degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology substitutes for two years of experience.Promotion Eligibility: One year of service in a clerical title allocated to a Salary Grade 6 and above; and completion of a two-year traineeship.Transfer Eligibility: Candidates must have one year of permanent competitive service in a title eligible for transfer via Section 70.1 of the Civil Service Law. Information regarding transfer eligibility may be available on the Civil Service Career Mobility Office website at https://careermobilityoffice.cs.ny.gov/cmo/. (Important Note: Per Civil Service Law, an employee cannot have two, consecutive upward 70.1 or 52.6 transfers without an intervening eligible list appointment if such transfers would exceed two salary grades.)Reinstatement Eligible: Previously held the title on a permanent competitive basis or held a title as indicated under the transfer eligible section on a permanent competitive basis.55 B/C QUALIFICATIONS:Individuals certified eligible for the 55 B/C program under the Governor's Program to Hire Persons/Veterans with Disabilities pursuant to Section 55 B/C of the Civil Service Law will also be considered. To be considered, you must provide a copy of your letter of eligibility with your response.KEYBOARDING EXAM QUALIFICATIONS:Candidates who have not previously served in a keyboarding title will be required to pass the Keyboarding exam. According to Civil Service, a passing score is the ability to demonstrate a speed of 30 words per minute with at least 96% accuracy within 5 minutes prior to appointment.PREFERRED QUALIFICATIONS: Proficiency in SFS, Outlook, Word, and Excel.

Additional Comments SALARY RANGE: $47,695 - $58,447Note: The starting salary for candidates with no prior State service will be at the minimum hiring rate.

Some positions may require additional credentials or a background check to verify your identity.

Name Amy Walsh

Telephone 518-292-5130

Fax

Email Address [email protected]

Address

Street 625 Broadway

City Albany

State NY

Zip Code 12245

Notes on Applying If interested in this position, please forward a cover letter and resume to the e-mail address below by July 10, 2025. Be sure to indicate the position title and location you are applying for and specify how you meet the minimum qualifications in your cover letter.New York State is an Equal Opportunity/Affirmative Action employer. Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation.