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Job TitleAdministrative Assistant

Job Description

This role involves acting as a dedicated liaison between the organization and our customers, ensuring the maintenance of strong relationships and providing exceptional support. The position requires a proactive approach to anticipate customer needs and deliver professional solutions tailored to their requirements.

Responsibilities

+ Accurately enter and confirm customer orders, ensuring adherence to specifications and timelines.

+ Provide customers with detailed information regarding order status, estimated delivery schedules, service contracts, and warranties.

+ Collaborate closely with production and shipping teams to manage customer shipments and expedite orders.

+ Resolve any delivery-related issues promptly and efficiently.

+ Manage sales orders, ensuring accuracy and timely processing.

+ Work with the Business Development team to ensure timely response to all customer needs and exceed expectations.

+ Conduct customer visits as needed to assess needs and promote product/service sales.

Skills and Qualifications Required

+ Minimum of 3-5 years of experience.

+ Proven ability to build and maintain strong customer relationships.

+ Excellent verbal and written communication skills.

+ Strong problem-solving and analytical abilities.

+ Proficiency in ERP/MRP systems; experience using Epicor is a plus.

Pay and Benefits

The pay range for this position is $22.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Wausau,WI.

Application Deadline

This position is anticipated to close on Jun 23, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.