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Job Title: Welcome Back Center Program Manager

PVN ID: LA-2506-006882

Category: Instruction and Social Service

Job Description

General Description

LaGuardia Community College’s Center for Immigrant Education and Training (CIET), housed within the Division of Adult and Continuing Education (ACE), provides non-credit English for Speakers of Other Languages (ESOL) courses and services for English language learner adults. CIET established the New York City Welcome Back Center (NYCWBC), an affiliate of the national Welcome Back Initiative, to assist immigrant healthcare professionals in becoming re-credentialed in New York State to meet the city’s demand for a culturally and linguistically diverse workforce. The NYCWBC aims to help clients navigate the New York State re-credentialing process in their healthcare specialties; advise them about NYC career ladders and alternative pathways in healthcare for immigrants; assess their English language and job-readiness skills to provide individualized feedback; and refer clients to appropriate English language, test preparation, professional advisement, and job placement services.

Primary Responsibilities:

Reporting to the Director of the Center for Immigrant Education and Training, the primary responsibilities of this position are to:

+ Oversee the strategic planning and implementation of project activities designed to support internationally trained healthcare professionals.

+ Supervise project staff, including ESOL and technical instructors, educational case managers, and administrative assistants.

+ Supervise the design and delivery of high-quality programming, language teaching and learning, and career advisement services

+ Expand Center services through more extensive community outreach and intake, increase referrals to partner organizations, and expand alumni support.

+ Manage student recruitment, intake, needs assessment, and program orientation sessions.

+ Track data in order to provide continuing and quarterly project evaluation; prepare analytical reports on project deliverables and outcomes attainment for management and sponsors.

+ Develop and maintain relationships with external partners and campus offices in order to enhance community outreach, wrap-around support services, and referrals for targeted populations.

+ Coordinate and attend professional development, as required.

+ Other duties as assigned.

LaGuardia Community College

Founded in 1971 in Long Island City, Queens, LaGuardia Community College is one of seven community colleges of the City University of New York (CUNY). LaGuardia offers more than sixty associate degree programs and more than fifty workforce training, ESOL, GED, and pre-college programs. In 2023, LaGuardia served approximately 24,000 students. More than one-third of LaGuardia’s degree-seeking students are born outside the United States; they come from 136 countries and speak 43 heritage languages. Sixty percent are first-generation college students.

Virtually all LaGuardia students are ethnic minorities (89 percent), 58 percent are women, 27 percent are over the age of 25. Forty-six percent of associate degree students are Hispanic. Upon graduation most students transfer to four-year colleges, typically in CUNY, to complete their baccalaureate degrees. Graduates of career programs such as Nursing, Computer Technology, and Veterinary Technology enter the workforce. LaGuardia ranked fifth among U.S. community colleges in economic mobility – moving low-income students into the middle class and beyond – in studies by Stanford University (2017) and the Brookings Institution (2020).

Other Duties

Qualifications

Required Qualifications

+ Bachelor’s degree in education, Social Work, or another related adult education or advisement field.

+ A minimum of four years of professional experience working with adult English language learners in a workforce training education or community-based environment, including experience with adult education intake, assessment, and retention strategies.

+ Demonstrated ability to work effectively with diverse faculty and staff, and with immigrant English language learners at varied proficiency levels.

+ Strong organizational and project management skills; excellent communication and computer skills.

+ Expertise in data collection and reporting.

+ Availability to work evenings, as needed.

Preferred Qualifications

+ Master's degree in teaching English to Speakers of Other Languages (TESOL), or another related adult education or advisement field.

+ Familiarity with contextualized workforce training models for English language learners, including Integrated Education and Training (IET) instruction.

+ Demonstrated experience working with Internationally Trained Professionals (ITPs).

+ Bi-lingual skills preferred.

RFCUNY Benefits RFCUNY Employee Benefits and Accruals

About the Research Foundation

The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.

RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.

Equal Employment Opportunity Statement The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.

Key Features

Department Center for Immigrant Education & Trainin

Status Full Time

Annual Salary Range $65,000.00 - $70,000.00

Closing Date Aug 09, 2025 (Or Until Filled)

Bargaining Unit No

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