• Medical Records Specialist

    TEKsystems (Loma Linda, CA)


    Pay: $18 - $20/hr

    Highlight:

    + Industry: Document processing

    + Employment Type: Contract to Hire (6 Months)

    + Location: Loma Linda, CA

    Benefits of this Role:

    + Opportunity to work in a top Legal and Healthcare Company on the West Coast

    + Work with a large team to help develop skills

    + Leadership that looks to promote from within

     

    Document Processing Specialist - $18/hr

     

    + Collecting and organizing hard copy and electronic records

    + Performing quality control to verify all necessary information is present, accurate, and aligned

    + Contacting customers, patients, or clients to confirm or clarify details (typically about twice a day, with the rest of the work being computer-based)

    + Forwarding records to Quality Control, Billing, or the Legal Team for further processing

     

    Document Retrieval – $19/hr : This role involves 7.5 to 8 hours

    of daily calling , handling both inbound and outbound

    requests to obtain essential records. The position requires contacting medical

     

    facilities, corporations, clinics, hospitals, and places of employment

    to gather a variety of documents, including:

    + Medical records

    + Billing records

    + Employment records

    + Workers’ compensation records

    + X-rays

    + Payroll records

    + Lab reports

     

    Client Relation Specialist - $20/hr

     

    + Client Communication: Handling inbound and outbound calls and emails , addressing inquiries, and resolving concerns

    + Document Retrieval: Identifying missing records and coordinating with external entities to obtain the necessary information

    + Explaining Rejections: Providing clear and professional explanations when documents are incomplete or denied

    + Authorization Requests: Ensuring proper approvals are secured for record processing

    + Balancing Communication Channels:

    + 70% Email-based communication —managing requests, following up, and responding to inquiries

    + 30% Phone communication —initiating calls when direct conversation is needed, especially for urgent or complex situations

    + Proactive Problem-Solving: If previous outreach methods haven’t worked, finding alternative contacts or solutions to expedite record retrieval

    Requirements:

    + 1+ years in an office setting processing documents

    + Certifications or Trainings preferred

     

    We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected

     

    classification. Eligibility requirements apply to some benefits

     

    and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:

     

    + Medical, dental & vision

    + 401(k)/Roth

    + Insurance (Basic/Supplemental Life & AD&D)

    + Short and long-term disability

    + Health and Dependent Care Spending Accounts (HAS & DCFSA)

    + Transportation benefits

    + Employee Assistance Program

    + Time off/Leave (PTO, Vacation, or Sick Leave)

    Pay and Benefits

    The pay range for this position is $18.00 - $18.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Loma Linda,CA.

     

    Application Deadline

     

    This position is anticipated to close on Jun 13, 2025.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.