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Requisition ID: req58446

Job Title: Reconnect Mentor Specialist

Sector: Education

Employment Category: Regular

Employment Type: Full-Time

Compensation: USD 22.75 - 24.75 Hourly

Work Arrangement:In-person

Job Description

This job posting was opened on June 10, 2025. Please note that we will be prioritizing candidates who are current IRC (and recently employed by IRC) staff before other applicants. If necessary, we will extend the opportunity to external candidates.

SCOPE OF WORK:

The ReConnect Youth Mentoring Specialist will play a key role in designing, implementing, and growing the IRC’s mentorship program for youth aged 15-24. Under the direction of the Education Manager, the ReConnect Youth Mentoring Specialist will develop and conduct outreach activities to engage mentors in the program, will develop the onboarding and training for mentors, will participate in the screening and selection of mentors, and will engage with and recruit youth between ages 15-24 to participate in the design of the program so that it meets their needs. The Specialist will ensure that high-quality mentorship activities are taking place, that program outcomes are being measured, and will oversee the implementation of supplemental activities in three main areas: educational or vocational, civic engagement, and social activities. This is a full-time, non-exempt position.

RESPONSIBILITIES:

+ Design and implement an outreach, engagement, training, and retention strategy for high-quality mentors that can do goal planning and barrier removal for newcomer youth ages 15-24.

+ Collaborate with colleagues to receive referrals for eligible youth into the mentorship program, engage and enroll them in the program, ensuring the design meets their needs and is driven by their voice and feedback.

+ Design and implement supplemental academic, recreational, and enrichment activities for participating youth, based on their preferences and goals.

+ Collaborate with the Education Manager to design and implement a monitoring and evaluation framework to evaluate program effectiveness from the perspective of the participants in the program and find opportunities for continuous improvement.

+ Build stakeholder relationships that enrich the opportunities and connections that the program can offer youth participants to achieve their educational and career aspirations.

+ Collect data on program outcomes and participant satisfaction, and maintain accurate records on implementation and participation, actively participate in the continuous improvement of the program.

+ Actively engage with the IRC’s technical unit for youth and education to strengthen program design and learn from other offices. Collaborate with the Refugee School Impact team to respond to participant needs.

+ Create and establish a process to recruit mentors volunteers in coordination with the Volunteer Coordinator including training, retention, continuing education, and mentors support recognition initiatives.

+ Provide minor case management, perform an initial assessment of the needs and goals of the youth.

+ Develop a plan to meet those needs through educational, vocational, and social services and

+ activities.

+ Refer and facilitate the youth’s access to the relevant services and activities.

+ Assess the progress of each youth toward meeting their needs and goal

+ Ensure that all data is accurately captured in the IRC databases and all services and activities are thoroughly documented.

+ Other duties as assigned.

JOB REQUIREMENTS:

Education:

+ Bachelor’s Degree required, preferably in Education or related field.

Work experience:

+ One year of experience in education programs for children and youth, including previous experience supervising volunteers.

+ Proven ability to meet deadlines and manage multiple priorities in a fast-paced environment.

+ Demonstrated ability to communicate effectively and diplomatically in a multi-cultural setting and with limited-English proficiency speakers.

+ Strategic, creative, analytical person, capable of working well independently and as a part of a team.

+ Fluency in English required. International work or study experience and second language abilities a plus; particularly in Spanish, French, Pashto, Dari, Arabic, Swahili, or other client language.

+ Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint), internet research, and experience using databases and information gathering systems.

+ Valid driver’s license and reliable access to an insured vehicle.

Working Environment:

+ Combination of working in a standard office environment and work in the community including meetings with community partners.

+ Flexible schedule that may occasionally include evenings and weekends.

Compensation:Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Equal Opportunity Employer:IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

US Benefits:We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.