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Position: Material Handling Agent

The Material Handling Agent is responsible for processing, verifying, and shipping materials while maintaining inventory accuracy using warehouse management software. Key duties include loading and unloading freight, conducting cycle counts, labeling shipments, and ensuring compliance with safety and reporting procedures.

Core Responsibilities & Duties:

Process all aspects of materials using warehouse inventory software

Label and ship orders according to established procedures for each customer

Accurately pick and weigh all shipments

Inspect freight and follow appropriate reporting procedures

Assist with inventory and cycle counts

Rotate and re-stock shelves according to inventory procedures

Verify all inbound and outbound materials

Provide prompt and accurate customer service

Arrange and maintain filing and recording systems

Document monthly activities for period end reporting

Safely load and unload trailers by utilizing equipment such as hand trucks/pallet jacks and forklifts

Shrink wrap freight pallets

Maintain a clean and save working environment

Other duties as assigned

Job Requirements & Qualifications:

High school diploma or GED equivalent

Minimum of 2 years' experience of general warehouse knowledge

Excellent customer service skills

Excellent verbal and written communication

Computer skills, including Microsoft Office products including Word, Excel, Outlook, etc.

Warehouse Oracle Database Experience is a plus

Must be able to frequently lift and/or move up to fifty (50) pounds

Forklift Certification preferred

Ability to work under minimal supervision

Ability to establish and maintain effective working relationships with employees and managers

What We Offer:

Competitive base salary

Paid time off within the first year of employment, sick time and holidays

Company provided life insurance

Health, vision, and dental insurance options

Commuter benefit plan

Optional supplemental life insurance

401(k)

Wellness program

A great place to work with a terrific culture

About Us

Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.

Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.

Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies (https://www.newsweek.com/americas-most-trustworthy-companies-2022/transport-logistics-packaging) " publication

About the Team