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Senior Operational Compliance Specialist

Job Details

Job Location

Linthicum MD Corporate - Linthicum, MD

Remote Type

Fully Remote

Salary Range

$75000.00 - $95000.00 Salary/year

Description

Position Summary:

The Senior Operational Compliance Specialist plays a critical role in ensuring enterprise-wide compliance with federal and state mortgage lending regulations for a non-depository residential mortgage lender. This position leads complex compliance audits, manages regulatory reporting functions, and advises on risk mitigation strategies related to mortgage operations. Serving as a subject matter expert (SME), this role also helps drive operational excellence through cross-functional collaboration, training, and process enhancement.

Key responsibilities include advanced knowledge of lending regulations (including HMDA, ECOA, TRID, and FCRA), excellent analytical and problem-solving skills, and a proactive, detail-oriented approach. Strong communication skills and the ability to interpret and apply regulatory updates across operational functions are essential for success.

Qualifications:

+ Bachelor’s degree or equivalent experience in mortgage lending; advanced certification (e.g., CRCM, NMLS Compliance Certificate) preferred

+ Proficiency in Microsoft 365 and loan origination software (e.g., Encompass)

+ Minimum 4 years of experience in mortgage compliance or operational auditing in a non- depository residential mortgage environment

+ Advanced proficiency with loan origination systems (e.g., Encompass) and compliance software (e.g., RiskExec, QuestSoft, or similar)

+ Demonstrated expertise in HMDA, TRID, ECOA, FCRA, FDCPA, and the Mortgage Call Report (MCR) process

+ In-depth experience processing adverse actions and evaluating loan disposition data

+ Strong understanding of compliance risk management frameworks, regulatory change management, and internal control testing

+ Proven ability to develop, implement, and evaluate policies and procedures to ensure regulatory adherence

+ Excellent organizational and time management skills with the ability to manage multiple high-priority tasks

+ Strong written and verbal communication skills, including the ability to summarize technical regulatory information for non-technical audiences

+ Experience mentoring or coaching junior staff preferred

+ Ability to develop and review compliance policies and procedures

Essential Job Functions include, but are not limited to:

+ Lead and execute detailed compliance reviews of mortgage loan data and operational workflows to ensure adherence to federal and state regulatory requirements

+ Manage the end-to-end HMDA LAR process, including data integrity testing, reconciliation, and submission, utilizing RiskExec or similar tools

+ Perform advanced audits of Mortgage Call Report (MCR) data and support accurate, timely quarterly NMLS submissions

+ Oversee and validate adverse action and withdrawn application workflows, ensuring accurate reporting and compliance with ECOA and FCRA timelines

+ Develop, update, and maintain compliance policies, procedures, and standard operating procedures (SOPs) in collaboration with the Compliance and Risk teams

+ Monitor industry regulatory changes and assess operational impact, advising management on necessary procedural or policy changes

+ Partner with internal departments—including Processing, Underwriting, and Secondary Marketing—to identify and resolve potential compliance issues

+ Prepare high-level compliance reports and dashboards for senior leadership, with actionable insights and recommendations

+ Support internal and external audits, investor reviews, and regulatory examinations, providing required documentation and narrative explanations

+ Train and mentor team members and operational staff on regulatory best practices and policy changes

+ Serve as a subject matter expert and escalation point for complex compliance-related inquiries

+ Assist with implementation and testing of new regulatory initiatives and compliance systems

+ May supervise or provide guidance to junior compliance analysts or specialists

+ Perform other compliance duties and strategic projects as assigned

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with a job.

Working Conditions Information:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is often required to walk; use hands to finger, handle, or operate computers, objects, tools, or controls; and reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.

This job description is not a contract of employment. The employer, in its sole discretion, may modify or adjust the position to meet the organization’s changing needs.

NFM Lending LLC. is an equal-opportunity employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. NFM believes success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.

In addition to a competitive compensation package, qualifying employees are eligible to participate in our Total Rewards program. Additional information can be found by clicking on the following link:Benefits and Total Rewards (https://nfmlending.com/careers/benefits/)