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Human Resources Office Coordinator
- American Outdoor Brands Corporation (Houlton, ME)
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Req. Number
SWH-7244
Job Description
Since 1852 Smith & Wesson has empowered Americans with the freedom, equality, and security promised by the Declaration of Independence and guaranteed by the Bill of Rights. It is this sense of safety and security that frees us to pursue our goals and dreams, define our future, and fulfill the promise of America.
Benefits
+ Health, Dental & Vision
+ Prescription Drug Coverage
+ Employee Assistance Program
+ Group Life Insurance
+ Disability Insurance
+ Investment 401K Plan & Profit Sharing
+ Discounted Employee Stock Purchase Plan
+ Paid Vacation, Holidays & Winter Shutdown
+ Tuition Assistance Program
+ Employee Product Discounts
+ Service Awards
Position Overview:
The HR Office Coordinator role supports Human Resources accountabilities and fulfills facility office coordination needs. This position is 100% onsite.
Education and Experience:
+ Bachelor's Degree in Business, Human Resources or Psychology preferred
+ 0-2 years of Human Resources experience preferred
+ Minimum of 1-year administration and/or customer service experience is required
+ Familiarity with Microsoft Word, PowerPoint, and Excel required
Competencies and Skills:
+ Highly motivated to perform
+ Strong team player that takes the initiative to collaborate within HR team and the business to drive results with focus on continuous improvement
+ Excellent interpersonal and communication skills required
+ Demonstrated ability to be empathetic
+ Strong attention to detail
+ Types accurately
+ Ability and desire to learn and implement new ideas
Essential Duties and Responsibilities:
The role encompasses many facets of Human Resources. The accountabilities may include, but are not limited to the items noted below, and other activities as assigned.
HUMAN RESOURCES
+ Serve as the initial point of contact and triage to other HR team members for resolution of employee inquiries regarding a wide variety of HR issues including payroll, benefits, compensation, employee stock purchase, firearm purchase programs, other employment perks, etc.
+ Complete required HR forms, notices, surveys, etc., when needed.
+ Weekly timecard support and time discrepancy research.
+ Manage contract worker agency coordination, invoicing, and weekly submission of time card data to the agency.
+ Manage the processes for and ensure compliance with ITAR and I-9 regulations.
+ Manage employee personnel files, sensitive and confidential matters regarding employees and candidates, organizational changes, planning and protecting the security of information, data and files.
+ Demonstrate significant empathy for the personal circumstances of employees.
+ Demonstrate depth and breadth of understanding of company policy and process related to new hires, leaves of absence, benefits, job opportunities and all areas of HR and the business.
+ Assist in updating company policies.
+ Understand and anticipate the impact of policy and process on managers and employees and effective assist in the resolution of the issue.
+ Demonstrate an understanding of laws relating to the HR environment such as FMLA, ADA, FLSA, etc., and ensure required regulatory poster compliance in the facility.
+ Conduct new hire orientation ensuring that the onboarding process further reflects a positive view of the Company.
+ Advise employees and management on the application of company policies, procedures and programs.
+ Interpret, assist, and advise employees and managers regarding internal job applications, HR procedures and policies within the specified guidelines.
+ Complete policy and documentation updates.
+ Develop content for newsletters and communications.
+ Coordinate face to face interview arrangements and logistics between candidates and recruiters, managers, and interview teams, and ensure positive candidate experience.
+ Participate in recruiting efforts when necessary.
+ Manage new hire orientation and orientation materials.
+ Research and investigate employee issues, alert line reports, and other open-door matters.
+ Comply with unemployment insurance claims and wage requests.
+ HR ISO audit contact and support.
+ Manage employee change approval process for items such as pay changes, temporary assignments, retirements, terminations, etc.
+ Support managers with performance improvement plans.
+ Support other HR activities as needed and required.
OFFICE COORDINATION
+ Order office supplies as needed.
+ Coordinate employee events, facility programs, and charitable activities, including purchases for these events.
+ Sort incoming mail for distribution and take outgoing mail to be shipped.
+ Coordinate administrative details as requested.
+ Effectively interact with managers, employees and vendors to coordinate scheduling of meetings, and/or other activities.
+ Manage the internal posting process (physical paper postings and postings on Bright Author boards).
+ Support other office coordination activities as needed and required.
NOTE: This list presents only the principal duties of the position and is not intended to be comprehensive. The duties and responsibilities listed above may be changed or supplemented at any time in accordance with business needs and conditions.
Physical Demands:
+ Works in an office environment.
+ Able to sit and work at a computer keyboard for extended periods of time.
+ Able to lift and move up to 25 pounds occasionally
NOTE: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment and Personal Protective Equipment:
Within any of our facilities, employees may be exposed to manufacturing noise, airborne liquid chemicals, fine particulate dust, ambient temperatures, and industrial lighting. Work environment is similar to most manufacturing and distribution operations. May be exposed to excessive noise, temperatures, hazards associated with working around moving machinery, work in confined quarters, exposure to vibrations and shop lighting, continuous exposure to hot temperatures, may be humid, odors, dust, continuous exposure to mechanical hazards, and occasional exposure to chemical hazards.
The following Personal Protective Equipment is required:
+ Safety glasses with side shields and hearing protection required when on manufacturing floor
The use of additional personal protective equipment (PPE) may be required when a job task(s) is being completed in or around your assigned department or in another department, this includes safety eyewear, hearing protection, and safety footwear.
Revised:
6.2.2025
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Human Resources Office Coordinator
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