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Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

+ Maintains professional and positive relationships with all clients, by monthly phone calls and personal visits as needed

+ Seeking out new opportunities within established region

+ Handling customer concerns as well as identifying and resolving their concerns

+ Communicating new service and product opportunities, feedback, special developments, or information collected during field activity to proper company staff

+ Preparing schedules and action plans to identify particular targets and list the clients contact information

+ Presenting and selling company services and products to current and prospective clients

+ Follow up on referrals and new leads resulting after field activity

+ Developing and maintaining the existing product knowledge and sales materials

+ Establishing and maintaining new and established client relationships

+ Prepares and submits client proposal for pricing to executive director

+ Submits proposals and client service agreements to prospective clients

+ Prepares in-service presentations to new clients

+ Prepares full account set up in LIS, contact relation management systems and client supply management system based on proposal of services

+ Creates, reviews, and maintains all client test requisitions

+ Monitors competition by gathering current market place information on pricing, testing and marketing techniques

+ Recommends changes in services and policies by evaluating results and competitive developments

+ Resolves client complaints by investigating problems, developing solutions, preparing reports and making recommendation to management

+ Attend local, regional and national meetings as needed

+ Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

+ Coordinating shipping programs and managing delivery of company products and services

+ Coordinating with company staff to achieve the work required in closing up sales

+ Assisting in the execution of marketing plans of company as required

+ Performs duties in compliance with all applicable regulatory and accrediting agencies

+ Supports Eurofins DPT’s business philosophy, leadership values and ethics

+ In order to meet Eurofins DPT’s quality policy and objectives, all employees are expected to meet basic expectations of Eurofins DPT’s quality management system including, but not limited to good workmanship, adherence to standard operational procedures, training, good documentation practices, and accurate recordkeeping.

MINIMUM REQUIREMENTS

+ Bachelor of Science or Business Administration degree required

WORK EXPERIENCE & SKILLS REQUIREMENTS

+ Pleasant and exceeding personality

+ Excellent internal and external customer service skills

+ Able to meet fixed deadlines and manage under pressure

+ Excellent verbal and written communication skills

+ Positive individual and a hard worker

+ Able to build and deliver presentations

+ Knowledge of sales promotion and advertising techniques

+ Good computer application skills such as Microsoft Word, Excel, PowerPoint, etc.

+ Able to persuade and convince others

+ Willingness to travel

POTENTIAL ENVIRONMENTAL FACTORS

+ This laboratory carefully maintains all hazardous materials.  All employees must abide by Eurofins DPT’s Safety and Exposure procedures.  This includes using the provided safety clothing and equipment.

+ For a list of potential chemical hazards, see appropriate SDS sheet.

Compensation:

+ Salary: $90K-$140K

Schedule:

+ Monday-Friday 8:00am-4:30pm

What we offer:

+ Excellent full time benefits including comprehensive medical coverage, dental, and vision options

+ Life and disability insurance

+ 401(k) with company match

+ Paid vacation and holidays

Eurofins USA Clinical Diagnostics is a Disabled and Veteran Equal Employment Opportunity employer.