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Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier, and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins collaborates with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 47,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services.

+ Senior technical staff member with a commercial focus on assigned market segments or disciplines, who serves as the primary technical link between top clients, sales teams, and internal staff to develop new proposals and resolve service issues.

+ Collaborates with business leaders and commercial staff across the Eurofins network to develop programs and pricing schemes that meet client needs.

+ Develops new business by building and maintaining successful relationships with assigned clients and partnering with Business Development Directors and Business Leaders across the Eurofins network.

+ Engages with industry trade groups (e.g. AOAC, USP, ICSB, AHPA, ABC) as a participant.

+ Manage all aspects of quote, proposal and RFI development for assigned opportunities; adhering to agreed-upon  business unit-specific and enterprise-wide proposal and pricing processes

+ Responsible for managing business opportunities of medium to high complexity autonomously

+ Reviews proposal requests to ensure full understanding of client requirements

+ Partners with internal stakeholders to develop creative solutions for inquiries from assigned clients

+ Ensures timely delivery of assigned proposals to clients

+ Responsible for client-facing and senior management-facing activities surrounding assigned opportunities

+ Identifies and resolves issues around client inquiry requirements and Eurofins capabilities

+ Maintains appropriate knowledge of  technical and regulatory environments pertaining  to role

+ Responsible for executing or facilitating internal and external opportunity management negotiations (i.e. pricing, process, resources, etc.)

+ Anticipates, detects, promotes quality and process improvement needs in the maintenance and continued development of key client relationships

+ Promotes internal expertise through training, participation, and guidance to less experienced staff on technical investigation and method alignment and improvement.

+ Performs quality control activities on client deliverables for peers and less experienced staff

+ Coordinates internal resources to resolve client service issues

+ Contributes to writing articles, white papers, and internal and externally facing technical document.

+ Manages Method validation projects and alignments when there is internal and external need.

+ All other duties as assigned.

+ Bachelor’s degree in a scientific discipline (e.g. chemistry, microbiology)

+ Postgraduate degree in a scientific discipline preferred

+ 6+ years of direct CRO/pharma or other business-related experience preferred

+ Project management

+ Excellent customer service skills, attention to detail and ability to be persistent while maintaining tact

+ Demonstrated computer skills – requires excellent MS Office experience (specifically Excel, Word, Outlook)

+ Demonstrated ability to plan, multi-task and prioritize

+ Demonstrated teamwork, communication (written and verbal), and organizational skills

+ Proven ability to work independently

+ Ability to work to deadlines

+ Strong analytical problem solving skills

+ Ability to communicate appropriately and effectively with clients and Eurofins senior management

+ Possesses a general knowledge of and ability to work across Eurofins BU lines preferred

+ Ability to learn new tasks

+ Ability to think critically and solve problems quickly and efficiently

+ Flexibility to participate in meetings across various time zones outside core working hours

+ Occasionally working extended hours in order to adhere to client deliverable timelines

We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us!  We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!

Find out more in our career page: https://careers.eurofins.com/

Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.