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Summary The incumbent serves as the Assistant to the Hospital Housekeeping Officer for the department of EMS, which reports to the Chief of Facilities. The Incumbent exercises a degree of autonomy performing full range of activities. The incumbent has 2 major responsibilities: Assist in the managing of the daily operations of the Department (housekeeping) & Represent the department in associated committees and act as the SME for all sanitation issues involving the entire VAAAHS to include all CBOC's. Responsibilities Major Duties and Responsibilities Operational Management Duties - 70% The duties are accomplished through the management and supervision of approximately 116 FTE, including: (1) Program Assistant GS-6, (1) Hospital Housekeeping Assistant GS-7, (6) Housekeeping Aide Supervisor WS-2, (5) Housekeeping Aide Leaders WL-2, (1) Housekeeping Aide WG-5, (2) Housekeeping Aide WG-3 and (100) Housekeeping Aids WG-2, in their daily completion of sanitation duties. The incumbent is responsible for assisting the Housekeeping Officer in the planning, direction and management of a total program designed to provide a sanitary environment appropriate to the Ann Arbor Medical Center, Research, Nursing Home, and Community Based Outpatient Clinic buildings. This program consists of environmental sanitation, linen distribution and collection, pest control, patient effects, and clothing (receipt, storage, and release), bacteriologic monitoring, employee uniform service, and an ongoing quality monitoring and improvement activity. The incumbent is responsible for supporting the integration of this program with clinical and administrative goals. Because of the high activity level of this affiliated, tertiary care hospital and the concentration of disease-producing organisms in the Medical Center, the effectiveness with which the total mission of the sanitation program is performed has a major impact on the well-being of patients, visitors, and employees. Coordination of the program requires extensive interaction and consultation with all levels of clinical and administrative staff to ensure timely and effective services are performed as needed to meet medical center goals. The incumbent helps formulate the environmental management-operating plan in consultation with the Housekeeping Officer. In the absence of the Housekeeping Officer, he/she is the medical center's advisor on problems connected with providing a suitable health care facility sanitation environment in accordance with Joint Commission on Accreditation of Healthcare Organizations, and Occupational Safety and Health Administration standards and, as such, develops and recommends to management and clinical staff those methods, techniques, and procedures which will accomplish program objectives. The quality of the sanitation service provided directly affects the total mission of providing care to the veteran patient population and staff. In accomplishing the integration of the medical center environmental program with the total mission of the Medical Center, the Assistant Housekeeping Officer, is responsible for and supports functions as dictated by the National Environmental Programs Office: o Formulation and recommendation of policy, procedures and cleaning guidelines covering broad areas of the sanitary medical center environment. o Establishment and monitoring of standards for sanitation quality; for work quantity; for frequency of operations; and directly or through subordinate work supervisors, for individual work performance. o Establishment of quality assurance indicators to provide the means of evaluating the sanitation program, to include monitoring and formal inspections of all covered areas daily. o Provision of staff assistance and guidance to management on the most appropriate actions to take in environmental sanitation activities to affect controls over possible cross infection or spread of disease within the medical center environment. o Management of employee uniforms purchased, issued, stored, repaired, and salvaged for patient clothing. o Management of an effective Pest Control Program within guidelines established by the VA, the Environmental Protection Agency, and Michigan Pesticide Office. A safe, yet effective program is developed and maintained with a formalized program of areas requiring recurring treatment. Treatment methods are broken down by product, equipment, time, and quantity. o Responsible for the receipt, storage, and release of patient clothing, effects, and valuables and for the administration of the Patient Assistance Program. This program is coordinated with patient care services. o Incumbent is responsible for conducting tests and experiments including bacteriological monitoring and testing of supplies and equipment. o He / She is responsible for helping the Housekeeping Officer for monitoring contract services such as drapery cleaning, window washing, waste management, and environmental maintenance contract services for the Medical Center and the Outpatient Clinics. Administrative Administrative Duties - 30% **See Additional Information Section. Work Schedule: Monday - Friday, 8:00am to 4:30pm Virtual: This is not a virtual position. Position Description/PD#: Assistant Hospital Housekeeping Officer/PD93912-0 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/16/2025. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience that demonstrated a practical working knowledge of the basic principles of chemistry, biology, and bacteriology as applied to environmental sanitation, infection control, and to the choice and use of antimicrobial agents in the disinfection, sanitization, and/or sterilization of surfaces and equipment. Experience in laundry and linen management. Experience in interior design management. Experience that demonstrated a knowledge of waste management, including the requirements relating to hazardous, toxic, and infectious wastes and provisions for their final disposition. Experience that demonstrated a knowledge of pest management, including alternative methods of control and the selection and application of chemicals. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Successfully completed a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related, with a major study in public health or business administration with emphasis in hospital administration. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond Equivalent combinations of successfully completed graduate-level education (in excess of 2 years) and specialized experience may be used to meet total qualification requirements. You will be rated on the following Competencies for this position: Human Capital Management Infection Control Leadership Planning and Evaluating Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. Might be required to dress in protective clothing to conduct inspections or training in sterile environments. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Administrative Duties - 30% The duties are accomplished through the attendance of various committees such as Infection Control, Environment of Care, Clinical Impacts, and Emergency Management. He/she will be called on to give advice or set policy through these committees on all matters regarding proper sanitation. Incumbent will also be responsible for site visits to ensure all Community Based Clinical are being cleaned to expected healthcare standards and will give direction relying on their expertise. Researches and/or analyzes problems, issues, or program requirements. Provides analysis and advice on complex program issues to the Housekeeping Officer. Based on operations and changing program requirements, identifies relevant issues. Collects relevant information from many varied sources, some of which are difficult to access. Devises new analytical techniques to evaluate findings. Makes authoritative recommendations. Plans and/or accomplishes special projects. Manages special projects for major office or program issues of broad impact. Conceives and implements new initiatives and projects to strengthen, facilitate, and integrate programs. Undertakes or participates in special projects, ongoing analyses, investigations, and initiatives that have high priority for high-level management. This may involve producing complex analyses and written reports; organizing special committees, workshops, or other gatherings; initiating program reviews, developing, or fostering cross-agency activities. Performs work related to developing and monitoring quality programs, plans, procedures, and methodologies; and/or analyzing quality initiatives and processes. Develops quality programs, plans, procedures, and methodology. Overall goal is to meet organizational objectives, customer needs, enhancing teamwork and improving the overall performance. Works with senior managers to assure their input to quality related projects. Serves as internal consultant to management on specific quality improvement and organizational development projects such as aligning organizational processes and reinforcing new practices. Consultant function includes training managers and supervisors, researching analytic techniques and searching for relevant literature. **End of Administrative Duties This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.