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Purpose:

The Cloud Network Engineer plays a key role in designing, supporting, and operating the network infrastructure behind HAEA’s private cloud platform. Reporting to the Cloud Platform Manager, this role is responsible for the day-to-day management of cloud and data center network systems, ensuring high availability, scalability, and security.

Key responsibilities include network monitoring, incident response, change management, and support for both internal operations and customer engagements.

This position requires hands-on experience with a wide range of network technologies, including routers, switches, load balancers, firewalls, and VPNs. Experience in virtualized network environments and modern overlay technologies (e.g., VXLAN, BGP) is highly desirable.

The ideal candidate is a proactive, self-motivated engineer who thrives in a fast-paced environment and is eager to grow technical expertise within cloud infrastructure and networking.

Essential Functions:

+ Operate and manage the cloud platform portal and associated services

+ Maintain and monitor data center portal systems and rack space (colo) environments

+ Perform network traffic analysis, circuit monitoring, and usage tracking

+ Execute change management processes for network systems

+ Troubleshoot and document network incidents and outages

+ Perform capacity planning and resource management for network infrastructure

+ Design and approve network topology changes and configuration updates

+ Collaborate with internal teams and respond to customer network inquiries

+ Support infrastructure expansion and related network projects

This job description is not intended to cover all duties, responsibilities, or activities required of the employee. Duties may change at any time with or without notice.

Basic Requirements:

+ Bachelor’s degree in Computer Science or a related field, or equivalent work experience

+ Proven experience managing internet and communication circuits

+ Hands-on experience in data center server farm network operations

+ Proficiency in operating various network devices: routers, switches, L4/L7 load balancers, firewalls, and VPNs

+ Strong documentation and troubleshooting skills

+ Familiarity with network monitoring and performance tuning

+ Strong motivation to learn and grow in cloud networking

+ Proactive and collaborative work ethic

+ Effective communication skills for working with global teams and customers

Preferred requirements:

+ Experience operating virtualized networks (e.g., vRF, Network Namespaces, Open vSwitch, Linux Bridge)

+ Hands-on experience with BGP configuration and troubleshooting

+ Experience in designing and managing VXLAN-based overlay networks

+ Relevant certifications such as CCNA, CCNP, CCIE

+ Strong understanding of infrastructure technologies; experience with private cloud platforms such as OpenStack is preferred

Salary range: $83,940 to $120,032

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