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Description

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) PBX Operator today with The Woman's Hospital of Texas.

Benefits

The Woman's Hospital of Texas, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

Come join our team as a(an) PBX Operator. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

What you will do in this role:

+ Displays sensitivity to the needs of the patients and other co-workers.

+ Demonstrates responsiveness to physicians, families, co-workers and visitors in a timely manner.

+ Necessitates coordination of hand-eye and manual dexterity sufficient to competently operate a keyboard, telephone and two-way radio dispatch.

+ Refers to the hospital directory to ascertain station numbers of persons called and manipulates associated keys to relay calls appropriately using proper words and phrases 100% of the time (see 5a below)

+ Responsible for handling hospital-wide telephone communications in an efficient and courteous manner.

+ Maintains the patient locator file in a current status at all times based upon information furnished by the Admitting Office.

+ Informs Telephone Company, or hospital maintenance personnel of equipment malfunction, maintenance and repair requirements as reported to the switchboard.

+ Performs other related duties as assigned by the Director of the Inpatient Services.

+ Utilizes basic knowledge of equipment used in performance of position responsibilities.

+ Monitors equipment for optimum effectiveness by reporting any problems with equipment to the Director of the Inpatient Services.

+ Determines appropriate priorities for activities based upon work demands.

+ Maintains professional growth through appropriate Inservice programs and other related education.

+ Actively participates in hospital and departmental committees and group meetings with a focus on providing input regarding improving the quality of services in the facility.

+ Ensures that problems or concerns regarding the Patient Care Unit, other related areas, and Texas Orthopedic Hospital are communicated with the Director of Inpatient Services , CNO or CEO.

What qualifications you will need:

+ Minimum one year PBX experience preferred

+ Excellent language and customer service skills required. Ability to speak and understand Spanish preferred

At The Woman’s Hospital of Texas (https://careers.hcahealthcare.com/pages/the-womans-hospital-of-texas) , _our care philosophy is Woman First. It’s in our name, and it’s in our founding mission_ . Our **420+ bed hospital** was founded in 1976 by 29 physicians who recognized a need in Houston for a facility focused solely on women in all stages of life. We were the **first women's hospital in Houston and first facility in Texas dedicated to the health of women and newborns** . Today, we are the state’s premier facility dedicated to the health of women and children offering expertise and an outstanding level of care in breast health, imaging, gynecology, minimally invasive surgery, infertility, obstetrics, high-risk pregnancy, and pediatrics. We deliver 800+ babies a month, more than any other hospital in Texas, and care for more multiple births than any other hospital in the region. Our Level IV NICU provides the highest level of care for premature babies and we have the area's only March of Dimes NICU Family Support program. As a member of HCA Houston Healthcare, the most comprehensive healthcare provider in the region, we are a part of a network that delivers stronger, smarter and more accessible care to women than any other medical system across the Houston area.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our PBX Operator opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. **Unlock the possibilities and apply today!**

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.